David Feldt
Clark,SD
Summary
Results-driven Sales Associate at Kurita America with expertise in system testing and project management. Achieved significant reductions in equipment downtime through proactive maintenance and troubleshooting of industrial water systems. Skilled in reverse osmosis and recognized as a designated trainer, enhancing team capabilities and product quality. I had a part in starting up and the water design of over 75 ethanol plants in the United States and Canada. Numerous Water Projects with Cargill, Medtronics, and others.
Overview
20
20
years of professional experience
Work History
Application Engineer
US Water Services
07.2010 - 03.2014
- Served as a go-to technical expert within the organization on multiple occasions. Water testing and Water Equipment.
- Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively.
- Delivered comprehensive training sessions on new and existing technologies, increasing team knowledge and capabilities.
- Supported software integration and implemented maintenance enhancements.
- Communicated technical development stages and provided design support to customers.
- Generated target accounts sales objectives, opportunities and projection reports to prioritize work.
- Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
- Assisted with creation of user manuals-POM's.
- Developed next generation integration platform for internal applications.
Start-Up Specialist
US Water Services
04.2007 - 06.2010
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements. This was tracked with progress reports as well.
- Developed positive working relationships with General Contractors to effectively coordinate work activities and start-up deadlines.
- Conducted rigorous quality assurance tests.
- Improved energy efficiency in manufacturing processes by redesigning mechanical systems and components.
- Trained and mentored other start-up engineers, providing guidance and direction.
- Documented and developed engineering procedures and processes.
Manufacturing Engineer Technician
US Water Services
03.2004 - 02.2007
- Collaborated on efficient project management, meeting project deadlines consistently.
- Maintained accurate records of equipment calibration, inspection results, and completed repairs for regulatory compliance purposes. ISO 9001.
- Enhanced product quality with thorough testing procedures and detailed documentation.
- Reduced equipment downtime by conducting regular maintenance and troubleshooting tasks.
Sales Rep I, II, III
US Water Services and Kurita America
04.2014 - 05.2024
- Built and Maintained customer relationships at Senior Management, Support staff and operator levels. These duties also included Business Reviews, Shutdown reports, Boiler inspection reports, and Cooling Tower inspection reports.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Developed tailored water solutions in response to unique customer needs, increasing overall customer satisfaction. ZLD (Zero Liquid Discharge) is one of many solutions I have implemented with customers.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Fostered collaborative environment, sharing best practices among sales team.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Education
Associate of Arts - Political Science And Government
Itasca Community College
Grand Rapids, MN01-1990
Skills
- System testing
- Machine operation
- Reverse Osmosis
- Cold Lime Softening
- Project Management
- Water Systems Management, Cooling Towers and Boilers
- Wastewater Management
- Designated Trainer
Timeline
Sales Rep I, II, III
US Water Services and Kurita America
04.2014 - 05.2024
Application Engineer
US Water Services
07.2010 - 03.2014
Start-Up Specialist
US Water Services
04.2007 - 06.2010
Manufacturing Engineer Technician
US Water Services
03.2004 - 02.2007
Associate of Arts - Political Science And Government
Itasca Community College
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