Summary
Work History
Education
Skills
Timeline
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David Feltenberger

Orlando,FL

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Work History

Team Leader

Syglobal
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Cook

Miller's Ale House
Gainesville, FL
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Server

TGI Fridays
Gainesville, FL
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Bartender, Security Manager, Barback, Cook, Host

The Social At Midtown
Gainesville, FL
  • Delivered food to customers at bar and tables.
  • Learned how to make wide variety of mixed drinks.
  • Replaced empty kegs and soda syrups.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Investigated incidents and wrote reports.
  • Operated efficiently in high-volume setting to prepare and serve more than Number drinks per hour.
  • Decreased security incidents by Number% through Action.
  • Poured and prepared mixed drinks for over Number customers daily.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Communicated closely with servers to fully understand special orders for customers.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Conducted drills to keep security staff on alert and proficient with established plans.
  • Supervised grounds, employee entrances and exits and security officers on duty.
  • Maintained high standards of excellence for security programs, strategies and plans while working in busy, high-risk settings.
  • Monitored property and investigated areas of suspicion.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Improved security awareness by holding workshops for company employees.
  • Handled $Amount cash on daily basis, which built trustworthiness and loyalty with owners.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Consulted with managers to organize special events and promotions.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments.
  • Recorded incident reports with detailed accounts of occurrences.
  • Restocked ice, condiments and snacks.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Identified, developed, implemented and maintained security protocols for organization.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Managed cash and bar revenue during special promotions or sporting events.
  • Orchestrated numerous private parties, business meetings and formal engagements.
  • Kept team compliant with security protocols and appearance standards.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Checked ID cards and verified bar guests were of legal age.

Sales Associate

Harley Davidson Inc
Gainesville, FL
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.

Engineering Supervisor

Doubletree By Hilton
Gainesville, FL
  • Coordinated activities with other units of organizations to develop cross-functional strategic plans to enhance company performance.
  • Led, directed and supervised team of Number engineers to develop, test, modify and deploy solutions to technical problems.
  • Verified product and equipment design, specifications and processes to reduce costs while maintaining product quality and employee safety.
  • Balanced project priority and business demand and aligned resources to accomplish assignments, projects and continuous improvements.
  • Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
  • Reviewed and checked technical drawings by architectural technicians, CAD technicians and drafters.
  • Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems.
  • Prepared cost estimates, schedules and project specifications for proposals.
  • Participated in formal internal design reviews of proposed products and components, providing input on potential technical improvements.
  • Prepared remedial action plans for problematic processes and assets.
  • Conducted site assessments for planned projects, verifying viability of location choices and illustrating potential obstacles.
  • Evaluated existing procedures and made proactive adjustments to meet changing demands.

Owner/Operator Truck Driver

Sons Of Abel Trucking
Tampa, FL
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Driver

Penn Tank Lines
Tampa, FL
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Driver

MBI
Belfield, ND
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Driver

Oakley Transport
Lake Wales, FL
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Driver

Tradestarcorp
Williston, ND
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Driver

Maxxon
Killdeer, ND
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Driver

Dillon Transport
Mulberry, FL
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Driver

Lake Trucking
Leesburg, FL
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Owner/Operator Truck Driver

New Prime
Springfield, MO
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Education

CDL A With TX Endoursments

RoadMaster Truck Driving School
Tampa, FL

Auto Mechanics, ROTC

Trenton High
Trenton, FL

Motorcycle Maintenance And Repair Technology

Motorcycle Mechanics Institute
Orlando, FL

Skills

  • Attention to Detail
  • Staff Training
  • Analytical Thinking
  • Evaluating Employee Work
  • PPE Compliance
  • Environmental Practices
  • Cash Register Operations
  • Continuous Professional Improvement
  • Coaching and Mentoring
  • Teamwork and Collaboration
  • Issue Resolution
  • Leading Employees
  • Overcoming Obstacles
  • Motivational Leadership
  • Leading Team Meetings
  • People Management
  • Inventory Accuracy
  • POS Transactions
  • Effective Customer Service
  • Performance Evaluations
  • Shift Checklists
  • Site Visits
  • Hazardous Chemicals
  • Profit and Loss Accountability
  • Guest Satisfaction
  • Selling Skills
  • Monthly Inventory
  • Hand and Machine Tools
  • Personnel Scheduling
  • De-Escalating Conflicts
  • Food Safety and Quality
  • Biohazard Cleanup

Timeline

Team Leader

Syglobal

Cook

Miller's Ale House

Server

TGI Fridays

Bartender, Security Manager, Barback, Cook, Host

The Social At Midtown

Sales Associate

Harley Davidson Inc

Engineering Supervisor

Doubletree By Hilton

Owner/Operator Truck Driver

Sons Of Abel Trucking

Driver

Penn Tank Lines

Driver

MBI

Driver

Oakley Transport

Driver

Tradestarcorp

Driver

Maxxon

Driver

Dillon Transport

Driver

Lake Trucking

Owner/Operator Truck Driver

New Prime

CDL A With TX Endoursments

RoadMaster Truck Driving School

Auto Mechanics, ROTC

Trenton High

Motorcycle Maintenance And Repair Technology

Motorcycle Mechanics Institute
David Feltenberger