David Ferguson
Madison,AL
Summary
Experienced in vast industries such as many IT projects, restaurant industry, bartending, construction and sales. Certified in forklift and reach truck. Skills include analytical thinking and creative problem solving. Able to apply customer service concepts or hands on activity to improve user experience for clients, employees and administration.
Overview
5
5
years of professional experience
Work History
Sales Associate
Skyzone Vape Store
Madison, AL
03.2023 - Current
- Maintain the store without supervision or other employee's, daily.
- Open & close store on weekends.
- Non-commissioned salesperson.
- Knowledge of every product in store.
- Well mannered conversationalist up to date with new topics, products, regulations and advocacy's.
- Immediacy in greeting customers.
- Cashier balancing.
- Stock inventoruy.
- Train new employee's.
Reach Truck Operator
Home Depot
Madison, AL
02.2023 - 09.2024
- Loaded, unloaded, picked, and staged product for shipping or receiving purposes.
- Operated a Reach Truck to move materials and products in warehouse facility.
- Ensured safety protocols were followed when operating the Reach Truck.
- Collaborated with supervisors on ways to improve efficiency during tasks.
- Adhered strictly to OSHA regulations at all times while operating Reach Truck.
IT Associate
Onin Staffing
Madison, AL
03.2022 - 08.2022
- Dispatched vendors to perform onsite service to mitigate problems beyond scope of telephone troubleshooting.
- Used proactive monitoring procedures and tools to identify problem prevention opportunities.
- Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
- Controlled pressure at wellheads by installing and replacing devices.
- Utilized effective communication skills to deliver instructions to crews and build collaborative groups focused on accomplishing goals on tight schedules.
Crew Member
Tailwinds Flying Partnership
Huntsville , AL
10.2019 - 12.2021
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Balanced daily registers and generated sales reports for management.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Completed regular bar inventories and daily requisition sheets.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
Education
Associate of Science - Core
Calhoun Community College
Huntsville, ALSkills
- Customer Support Needs Assessment
- Technical Troubleshooting
- Hardware Diagnostics
- Hardware Upgrades
- Attention to Detail
- Teamwork and Collaboration
- Flexible Schedule
- Hand Tools
- Install & test equipment
- Network Cable Installer
Timeline
Sales Associate
Skyzone Vape Store
03.2023 - Current
Reach Truck Operator
Home Depot
02.2023 - 09.2024
IT Associate
Onin Staffing
03.2022 - 08.2022
Crew Member
Tailwinds Flying Partnership
10.2019 - 12.2021
Associate of Science - Core
Calhoun Community College