David Ferguson
Long Beach,CA
Summary
Resourceful professional in logistics and distribution management, known for high productivity and efficient task completion. Possess key skills in supply chain coordination, inventory management, and regulatory compliance. Excel in leadership, problem-solving, and communication, ensuring smooth operations and team cohesion in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sort Manager
FedEx
City Of Industry, California
05.2018 - Current
- Assisted in resolving customer complaints related to sorting activities.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Implemented safety protocols while handling packages during sorting operations.
- Established standard operating procedures for all sort-related tasks within the organization.
- Conducted regular audits to identify any discrepancies in sorting processes.
- Ensured quality control standards were met during sorting operations.
- Managed and monitored the daily operations of all sorting activities.
- Created and enforced policies and procedures for entire logistics team.
- Identified potential issues with equipment used in the sorting process and reported them immediately.
- Provided training and guidance to new staff on proper sorting techniques.
- Developed procedures for sorting, loading, unloading, and transporting packages.
- Collaborated with team members to increase sorting efficiency and accuracy.
- Created reports detailing the status of all current and upcoming projects related to sort management.
- Resolved conflicts between staff members arising from disagreements over work assignments or deadlines.
- Analyzed data to identify areas for improvement in the sorting process.
- Operated sorting machinery and equipment safely and efficiently.
- Identified opportunities to reduce cost and improve productivity.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Managed time effectively to meet or exceed sorting targets and deadlines.
- Organized regular meetings with supervisors to discuss progress made on individual projects.
- Communicated effectively with supervisors to report any issues or discrepancies.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Collaborated with other departments within the organization to ensure seamless coordination across different teams.
- Maintained a clean and organized work area to ensure a safe working environment.
- Ensured compliance with health and safety regulations during all sorting processes.
Operations Manager
FedEx
Santa Fe Springs, CA
07.2016 - 05.2018
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Presented performance and productivity reports to supervisors.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Measured and reviewed performance via KPIs and metrics.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Formed and sustained strategic relationships with clients.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Worked effectively in team environments to make the workplace more productive.
Warehouse Supervisor
Desert Horizon Transfer & Storage
Pico Rivera, CA
05.2013 - 07.2016
- Completed or assisted with difficult or skilled tasks.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Operated forklifts to fill or empty overhead spaces.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Enforced strict safety procedures and protocols through successful management of warehouse team members.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Assisted with scheduling shipments and deliveries according to customer requirements.
- Informed upper management or department heads of items loaded or problems encountered.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Enforced company policies related to employee conduct in the workplace.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Supervised loading and unloading of materials from incoming trucks.
- Established and maintained good relations with customers, vendors, and transport companies.
- Operated a variety of machinery and tools safely and efficiently.
Shipping and Receiving Manager
Pacific Utility Products
Corona, CA
07.2009 - 05.2013
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Identified opportunities to reduce cost and improve productivity.
- Updated relevant databases with information concerning orders received or shipped out each day.
- Resolved any issues or disputes related to shipments promptly and professionally.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Ensured that all customer orders were processed correctly and shipped on time.
- Coordinated with carriers to ensure timely delivery of goods.
- Performed regular audits on inventory levels to ensure accuracy of records.
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
- Maintained detailed records of shipments including weight, cost, method of shipment.
- Consistently met company and department objectives within budget and time constraints.
- Organized storage areas within the warehouse for easy access to products when needed.
- Negotiated shipping rates with suppliers to reduce overall transportation costs.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Lakewood High School
Lakewood, CA06-2002
Some College (No Degree) - General Studies
Long Beach City College
Long Beach, CASkills
- Safety protocol implementation
- Process improvement
- Team leadership
- Employee training
- Workflow management
- Forklift operations
- Problem-solving
- Inventory control
- Verbal and written communication
Affiliations
- Assistant high school football coach (oline) for last 5 years
- Highly competitive bowler for past 25 years
Languages
English
Professional
Spanish
Limited
Accomplishments
- Safety manager at FedEx Ground, took station to number 1 in western region for safest building.
- Sort operations certification two consecutive years, 2021-2022
Certification
- CPR/First Aid Certified
References
References available upon request.
Timeline
Sort Manager
FedEx
05.2018 - Current
Operations Manager
FedEx
07.2016 - 05.2018
Warehouse Supervisor
Desert Horizon Transfer & Storage
05.2013 - 07.2016
Shipping and Receiving Manager
Pacific Utility Products
07.2009 - 05.2013
High School Diploma -
Lakewood High School
Some College (No Degree) - General Studies
Long Beach City College
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