Adept Water Treatment Plant Operator with a proven track record at California American Water, enhancing treatment efficiency and ensuring compliance with EPA and OSHA standards. Skilled in chemical handling and system monitoring, I excel in optimizing operations and implementing corrective actions, significantly improving water quality and plant performance. Demonstrates strong problem-solving abilities and commitment to safety.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Water Treatment Plant Operator
California American Water
08.2023 - Current
Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
Adhered to EPA and OSHA regulations.
Disinfected water with chemicals such as fluoride and chlorine in exact concentrations.
Collected water samples to test alkalinity, hardness, and residual levels.
Monitored water quality and adjusted chemical dosages to meet regulatory standards.
Monitored SCADA system for problems and adjusted controls to maintain efficiency.
Conducted thorough investigations into any water quality issues or equipment malfunctions, implementing corrective actions as necessary.
Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.
Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime.
Water Meter Installer
California American Water
03.2022 - 08.2023
Demonstrated adaptability by quickly learning new technologies as they were incorporated into the field of water meter installation services.
Recorded maintenance information, test results, material usage and repairs made.
Lubricated wearing surfaces of mechanical parts using oils or other lubricants.
Participated in regular meetings with supervisors to discuss performance metrics and identify areas for improvement or growth opportunities.
Customer Service Representative
California American Water
10.2018 - 03.2022
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Followed up with customers about resolved issues to maintain high standards of customer service.
Educated customers to provide information on water conservation techniques.
Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
Meter Reader
California American Water
08.2013 - 10.2018
Upheld strict confidentiality standards when dealing with sensitive customer information such as addresses and account details.
Reduced customer complaints through precise recording of utility usage, leading to fair charges on bills.
Trained new meter readers to apply best practices and comply with safety procedures.
Repaired non-functioning meters and tested to verify operational status.
Demonstrated exceptional adaptability by quickly learning new software systems and processes as company needs evolved.
Skills
Chemical Handling
Backwash procedures
Water testing
Sample Collection
Sampling techniques
System monitoring
Hazardous Materials Handling
Equipment Inspection
Instrument Calibration
Disinfection methods
Certification
Certified [State of California, State Water Resources Control Board], [Water Treatment Operator Grade 2 ]
Certified [State of California, State Water Resources Control Board, [Water Distribution Operator Grade 2]