Summary
Overview
Work History
Education
Skills
Certification
Timeline
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David Ferrell

David Ferrell

Willard,MO

Summary

Dynamic leader with a proven track record in driving territory expansion and fostering business growth within the tool and hydraulic industrial markets. Excelled in relationship building and sales leadership, achieving significant sales targets through strategic planning and team building. Skilled in Salesforce, adept at multitasking and organization, significantly enhancing revenue generation and operational efficiency.


Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proven record of operational officiency managing multiple projects and teams across different lines of business.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Territory Sales Account Manager

Hyspeco
04.2022 - Current
  • Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
  • Trained and mentored sales representatives in sales techniques and strategies.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Attended trade shows and industry events to promote company products and services.
  • Worked with vendors and suppliers to support timely delivery of products and services.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Set and achieved company defined sales goals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met existing customers to review current services and expand sales opportunities.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Negotiated prices, terms of sales and service agreements.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Built relationships with customers and community to promote long term business growth.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Learning and Development Manager

Expedia Group
09.2018 - 05.2023
  • Drove [Type] data storage and business tools, effectively managing [Number] developers and providing guidance throughout development lifecycle.
  • Monitored product pricing and legal requirements.
  • Supervised team duties related to decision support and business intelligence for business users.
  • Led team of [Number] developers in analysis and rebuild of software from conception through implementation.
  • Managed [Number] individual projects simultaneously for product lifecycle development.
  • Managed new employee orientation training process for more than [Number] employees each year.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
  • Developed departmental systems and procedures to better align workflow processes.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Managed a team of trainers across multiple lines of business for Sales, operations and HR.

Supervisor of Operations (Risk)

Expedia Group
01.2018 - 09.2018
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Increased profit by streamlining operations.
  • Analyzed and reported on key performance metrics to senior management.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Kept high average of performance evaluations.

Supervisor of Operations

Expedia Group
06.2013 - 01.2018
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Increased profit by streamlining operations.
  • Analyzed and reported on key performance metrics to senior management.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for 500+ employees.
  • Managed operations for over 500+ employees

Education

Associate of Arts - Business Administration

Ozarks Technical Community College
Springfield, MO
04-2015

Associate of Applied Science - Business And Managerial Economics

Ozarks Technical Community College
Springfield, MO
04-2014

Skills

  • Territory expansion
  • Salesforce proficiency
  • Business development and planning
  • Multitasking and organization
  • Business growth
  • Relationship building
  • Time management
  • Channels and distribution knowledge
  • Sales expertise
  • Team building
  • Strategic business planning
  • Revenue generation
  • Staff training
  • Business management
  • Sales leadership

Certification

  • CSP - Certified Sales Professional
  • Certified Ergonomic hoist inspection, OSHA - 2024
  • Sig-Sigma Certified
  • IFPS Fluid power certified
  • ATD Training development certified 2018
  • ATD Facilitation Certified 2018
  • AIHR Talent acquisition certification 2015

Timeline

Territory Sales Account Manager

Hyspeco
04.2022 - Current

Learning and Development Manager

Expedia Group
09.2018 - 05.2023

Supervisor of Operations (Risk)

Expedia Group
01.2018 - 09.2018

Supervisor of Operations

Expedia Group
06.2013 - 01.2018

Associate of Arts - Business Administration

Ozarks Technical Community College

Associate of Applied Science - Business And Managerial Economics

Ozarks Technical Community College

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David Ferrell