Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Manager
Alliance Equipment Company
Alliance
06.2024 - Current
Cultivate strong relationships with suppliers and key clients to drive business development.
Direct coordination of products, services, and sales activities to optimize performance.
Resolve customer complaints related to sales and service, to enhance satisfaction.
Maintain accurate transaction records between customers and company representatives.
Manage the daily operations of the sales department to ensure efficiency.
Establish new relationships with key clients while sustaining the existing customer base.
Salesman
Brian Hoy State Farm
Uniontown
10.2023 - 06.2024
Monitored clients' insurance coverages to ensure changing needs were met.
Monitored market conditions to ensure that existing policies remain competitively priced.
Resolved customer complaints in a timely manner to maintain high satisfaction levels.
Developed relationships with new clients through cold calling and referrals from existing customers.
Provided customers with information regarding plan features, pricing, and availability.
Achieved repeat business and referrals through personalized services.
Responded to customer inquiries and problems to promote great service.
Salesman
Wally Armour Chrysler Dodge Jeep Ram
Alliance
11.2020 - 01.2023
Explained differences between models to clients, comparing and discussing capabilities and features.
Maintained records related to sales for store management.
Responded to inquiries from potential customers via email and telephone.
Consistently exceeded monthly sales goals.
Continually gained knowledge about products and the sales market.
Showcased vehicle features and took customers on test drives in local area.
Data and information maintenance on the CRM Suite.
Worked alongside fellow salespeople, and other departments, to ensure productivity.
Advised clients on financing options available and facilitated purchase paperwork processing.
Dining Room Supervisor
Portage Country Club Inc
Akron
09.2016 - 02.2020
Experience in all areas of food and beverage service, including à la carte, bartending, and food running.
Management of food and beverage staff.
Responsible for training incoming staff.
Implemented strategies for improving efficiency of operations in the dining room.
Interpreted and explained work procedures and policies to brief staff.
Resolved customer complaints in a timely manner, providing satisfactory solutions whenever possible.