DAVID FIGUEROA
PHILADELPHIA
Summary
Experienced professional seeking a challenging position with your esteemed company. I aim to leverage my expertise to contribute positively to the team and drive organizational success. Excited to apply my skills in a dynamic and innovative work environment. Committed to delivering high-quality results and exceeding expectations in every task.
Overview
29
29
years of professional experience
Work History
Custodial Director
Aramark
06.2017 - Current
- Developed strong relationships with employees, fostering a positive work environment that promoted teamwork and collaboration.
- Enhanced team productivity by providing comprehensive training to custodial staff members.
- Promoted safety and compliance with industry regulations by conducting frequent safety audits.
- Work with Director of Operations to develop service plans that ensure Key Performance
- Conduct daily I-QC Inspections and review data to identify areas of opportunity to drive quality
- Increased customer satisfaction by addressing concerns promptly and professionally, ensuring a high standard of service delivery.
- Trained and mentored new personnel to optimize service quality and team performance.
- Utilized Kronos System to manage payroll, track overtime, and administer disciplinary practices in accordance with union guidelines.
- Scheduled staff coverage for major events such as sporting events, graduation ceremonies, and the Penn Relays.
- Collaborated with the Director of Operations to develop service plans aligned with key performance metrics and operational goals.
- Conducted daily I-QC inspections and analyzed data to identify opportunities for quality improvement and operational efficiency.
Senior Shift Manager of Athletics
SSC Solutions Company- University of Pennsylvania
09.2012 - Current
- Complete Daily Quality Inspection Report, Review of Payroll on Kronos System. Also making sure that all charges are completed daily, have daily contact with Building Administrators. Schedule project work when needed or requested by the clients, assign overtime for special events such as, Sporting games, graduation and commencement.
Campus Weekend Sr. Manager
SSC Solutions Company- University of Pennsylvania
03.2011 - 09.2012
- Supervise housekeeping staff on 3rd shift thru-out the campus. Take all operations calls for any housekeeping concerns and emergencies on campus. Perform payroll duties using the Kronos payroll system. Assign the float staff as needed thru out the campus. Fill in for management staff when required.
Campus Weekend Sr. Manager
UNICCO Service Company- University of Pennsylvania
08.2009 - 03.2011
- Supervise weekend housekeeping staff on 2nd & 3rd shift thru-out the campus. Take all operations calls for any housekeeping concerns and emergencies in all campus buildings. Perform payroll duties using the Kronos payroll system daily. Take call outs and assign the float staff as needed.
Sr. Manager
UNICCO Service Company- University of Pennsylvania
02.2008 - 08.2009
- Complete Daily Quality Inspection Report, Review of Payroll on Kronos System. Also making sure that all charges are completed daily, schedule project Schedule for move out and in move and summer cleaning of the student dorm rooms in Hamilton Village
Senior Shift Manager of Wharton Complex
UNICCO Service Company- University of Pennsylvania
04.2005 - 02.2008
- Oversee housekeeping for the Wharton Complex Coordinate events with housekeeping staff, Wharton Staff and UNICCO Staff. Schedule daily, weekly and monthly projects. Maintain inventory of cleaning supplies and equipment placing orders of supplies when needed monthly, complete daily inspections of classroom and an overall assessment of the building. Perform payroll duties using the Kronos payroll system
Supervisor
UNICCO Service Company- University of Pennsylvania
04.2005 - 09.2000
- Direct Supervision of approximately 20 to 30 employees Complete Daily Quality Inspection Report, Client Visitation Report, Client Survey input into an iPAQ, Review of Payroll on Kronos System. Also making sure that all charges are completed daily, schedule project work when needed or requested by the client. Every summer the clean dorm rooms in the Quadrangle
Asst. Manager / Senior Supervisor
Aramark- UPS AIR HUB
11.1998 - 08.1999
- Responsible for overseeing all Employees and Supervisors Preparation of schedules, Projects, Training of Employees Monthly Safety Meetings, Knowledge of Timeplus, Accounts Payable, Windows, Excel and Monthly Union Benefits Report
Account Manager
Aramark- Kulicke & Soffa
03.1998 - 11.1998
- During my time at this Account I was responsible for the cleaning of 214,000 Sq. Ft during the week. The input of Payroll, Monthly Flash, Accounts Payable & Invoicing. Had two shifts to run with 20 employees and 1 Supervisor plus schedule all extra cleaning and project work requested by the Client.
Senior Supervisor
Aramark- UPS Air Hub
02.1996 - 03.1998
- Responsible for the overseeing of 26 Employees and 2 Supervisors Preparation of employees schedules, special project set-ups, daily CDR Inspection. Knowledge of Payroll, Accounts Payable, Monthly Union Benefit Report, Windows, and Excel.
Education
High School -
Thomas Edison High School
01.1992
Skills
- Self motivation
- Scheduling and coordinating
- Team collaboration
- Problem-solving
- Quality assurance and control
- Payroll
- Staff scheduling
- Cleaning techniques
LNGG
Fluent in Spanish
Timeline
Custodial Director
Aramark
06.2017 - Current
Senior Shift Manager of Athletics
SSC Solutions Company- University of Pennsylvania
09.2012 - Current
Campus Weekend Sr. Manager
SSC Solutions Company- University of Pennsylvania
03.2011 - 09.2012
Campus Weekend Sr. Manager
UNICCO Service Company- University of Pennsylvania
08.2009 - 03.2011
Sr. Manager
UNICCO Service Company- University of Pennsylvania
02.2008 - 08.2009
Senior Shift Manager of Wharton Complex
UNICCO Service Company- University of Pennsylvania
04.2005 - 02.2008
Supervisor
UNICCO Service Company- University of Pennsylvania
04.2005 - 09.2000
Asst. Manager / Senior Supervisor
Aramark- UPS AIR HUB
11.1998 - 08.1999
Account Manager
Aramark- Kulicke & Soffa
03.1998 - 11.1998
Senior Supervisor
Aramark- UPS Air Hub
02.1996 - 03.1998
High School -
Thomas Edison High School
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