DAVID FIKS

• Support physicians and patients across interventional pain and spine procedures, including spinal fusion, SI fusion, neuromodulation, kyphoplasty, radiofrequency ablation, spinal injections, and decompression.

• Prepare procedure rooms, support patient flow, and communicate directly with medical device representatives to help cases run smoothly.

• Obtain prior authorizations and coordinate procedure scheduling, imaging, referrals, medications, and follow-up care.

• Work directly with physicians, patients, insurers, pharmacies, imaging facilities, and outside healthcare organizations.

• Built and operate an online coaching and in-person personal training business serving more than 100 clients since 2020.

• Managed more than 20 active clients concurrently at peak while overseeing consultations, programming, communication, and retention.

• Acquire clients through referrals, social media, education, and relationship-based selling.

• Managed trainers, sales, customer relations, daily operations, social media, inventory, and member experience.

• Developed a strong local reputation as a trusted source for sports nutrition through product knowledge and individualized recommendations.

• Used consultative selling to identify customer goals, educate customers, recommend products, and build repeat relationships.

• Trained new employees in product knowledge, customer service, and sales techniques.

• Generated leads through cold calling, referrals, and networking; delivered sales presentations, built client relationships, handled objections, and supported negotiations.

• Progressed from internship support to back-office responsibilities including patient intake, medical histories, vital signs, inventory, pharmacy communication, and procedure support.