David Flores
ORLANDO,FL
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
1
1
Language
4
4
years of post-secondary education
27
27
years of professional experience
Work History
General Manager
Creative Cleaning llc
ORLANDO, FL
01.2010 - Current
- Directed daily cleaning service operations for Creative Cleaning LLC crews and sites.
- Scheduled staff assignments, routes, and work coverage across client locations.
- Trained cleaners on service standards, safety practices, and job procedures.
General Manager
Comercial Residencial maintenance
Orlando, FL
07.2003 - 01.2010
- Directed daily cleaning service operations for Creative Cleaning LLC crews and sites.
- Directed daily cleaning operations for a residential and commercial service team.
- Scheduled staff assignments, routes, and service coverage for client accounts.
- Trained cleaners on company standards, safety procedures, and jobsite expectations.
Research Department
Suntrust Bank
Orlando, FL
01.2000 - 08.2003
- Researched transactions
- Researched archived data
- Fixed and coded errors
- Inspected completed work to verify quality and customer requirements.
- Managed client communication and resolved service concerns quickly.
- Directed daily cleaning service operations for Creative Cleaning LLC crews and sites.
- Trained cleaners on service standards, safety practices, and job procedures.
- Scheduled staff assignments, routes, and work coverage across client locations.
- Monitored employee attendance, performance, and shift readiness.
- Created schedules and monitored payroll to remain within budget.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Ordered cleaning supplies and maintained inventory for field operations.
- Coordinated equipment upkeep and ensured readiness for cleaning jobs.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Developed service and sales strategies to improve retention and revenue.
- Administered employee discipline through verbal and written warnings.
- Structured HR consulting services to support clients during organizational developments and changes.
- Fished films ect..
Education
Associate of Arts - Accounting And Business Finance
Katharine Gibbs University
New York , NY 08.1991 - 06.1995
Saint Nicholas of Tolentine
Bronx , NYSkills
- Route planning
- Payroll management
- Inventory control
- Supplier relations
Languages
English Spanish
Professional
Timeline
General Manager
Creative Cleaning llc
01.2010 - Current
General Manager
Comercial Residencial maintenance
07.2003 - 01.2010
Research Department
Suntrust Bank
01.2000 - 08.2003
Associate of Arts - Accounting And Business Finance
Katharine Gibbs University
08.1991 - 06.1995
Saint Nicholas of Tolentine