Summary
Overview
Work History
Education
Skills
Timeline
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David Flores

Miami,FL

Summary

Customer-focused, having skills in sales with a solid understanding of retail dynamics and customer service. Offering 7 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Focused on satisfying customers by providing high-quality service. Determined and dedicated to exceeding mandates. Eager to take on higher responsibilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Financial Service Associate

TD Bank
Miami, FL
04.2022 - Current
  • Provided value-added approach to meet customer personal financial needs by analyzing and profiling customers and cross-selling financial products.
  • Determined whether members were eligible for new services.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Advised customers on the best products available based on their individual circumstances.

Sony Sales Representative

Best Buy
Miami, FL
10.2020 - 02.2022
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Developed customized sales techniques to successfully sell and upsell electronics and warranty services to new and existing clients.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Educated customers on special pricing opportunities and company offerings.
  • Promoted specific item options to drive sales and achieve add-on purchases.

Education

Associate of Arts - Business Administration

Miami Dade College
Miami, FL
06.2019

Bachelor of Arts - Operations Management And Supervision

Miami Dade College
Miami, FL

Skills

  • Retail sales customer service
  • Cash handling accuracy
  • Product Sales
  • Sales expertise
  • Money handling
  • Excellent communication skills
  • Cash management
  • Adaptive team player
  • Client Relationship Building
  • Analytical Thinking
  • Customer Service
  • Time Management
  • Licensed in Life/Annuities 2-14

Timeline

Financial Service Associate

TD Bank
04.2022 - Current

Sony Sales Representative

Best Buy
10.2020 - 02.2022

Associate of Arts - Business Administration

Miami Dade College

Bachelor of Arts - Operations Management And Supervision

Miami Dade College
David Flores