Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Floyd JR

Copperas Cove,TX

Summary

Reliable Fire Alarm Technician skilled in reading blueprints and instructions to fully understand project scope. Hardworking employee identifies system issues and resolves problems. Smart and determined with highly developed decision-making skills. Performance-driven Fire Alarm Technician determined to provide excellent service and assistance to customers. Enthusiastic worker promoting excellent attendance record and known for effectively demonstrating alarm and closed-circuit TV systems. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience

Work History

Security Installation Technician

ISecure247
02.2022 - Current
  • Improved system functionality by updating software and firmware regularly.
  • Worked closely with manufacturers to resolve technical issues promptly, reducing downtime for customers.
  • Ensured safety protocols were followed at all times during installations, minimizing accidents or injuries on job sites.
  • Conducted site surveys to assess clients'' needs, helping to customize security solutions for each location.
  • Contributed to company growth by identifying sales opportunities during installations and making appropriate recommendations.
  • Ensured timely completion of projects by coordinating effectively with other tradespeople involved in construction or renovation projects.
  • Developed strong relationships with clients, fostering trust and loyalty through consistent communication and reliable service delivery.
  • Reduced customer complaints by providing timely and efficient installations of security systems.
  • Maintained a high level of customer satisfaction with thorough follow-up on service calls.
  • Provided training sessions for new technicians, sharing best practices and promoting a culture of continuous improvement within the team.
  • Implemented customized wiring solutions to accommodate unique building layouts while maintaining professional appearance.
  • Maintained up-to-date knowledge of industry trends and technological advancements, ensuring the highest quality of service for clients.
  • Mitigated risks associated with unauthorized access through the installation of high-quality security devices, providing clients with peace of mind.
  • Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
  • Maximized system reliability by performing thorough testing after each installation.
  • Enhanced security system performance by troubleshooting and repairing faulty equipment.
  • Assisted customers in understanding their security systems, resulting in increased confidence in the technology provided.
  • Collaborated with team members to complete large-scale installation projects efficiently and effectively.
  • Increased client retention rates through exceptional customer service and prompt attention to concerns or issues that arose.
  • Educated customers on proper ways to use security systems after completing tests and repairs.

Store Owner

Self-employeed
01.2015 - 09.2018
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
  • Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
  • Increased sales by [Number]% with special displays and promotions.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
  • Conducted routine maintenance checks on store equipment to ensure operational efficiency and prevent costly repairs or replacements later on.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Managed day-to-day business operations.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Security Installation Technician

American Ultimate Security
07.2008 - 10.2014
  • Improved system functionality by updating software and firmware regularly.
  • Worked closely with manufacturers to resolve technical issues promptly, reducing downtime for customers.
  • Ensured safety protocols were followed at all times during installations, minimizing accidents or injuries on job sites.
  • Conducted site surveys to assess clients'' needs, helping to customize security solutions for each location.
  • Contributed to company growth by identifying sales opportunities during installations and making appropriate recommendations.
  • Ensured timely completion of projects by coordinating effectively with other tradespeople involved in construction or renovation projects.
  • Developed strong relationships with clients, fostering trust and loyalty through consistent communication and reliable service delivery.
  • Reduced customer complaints by providing timely and efficient installations of security systems.
  • Maintained a high level of customer satisfaction with thorough follow-up on service calls.
  • Provided training sessions for new technicians, sharing best practices and promoting a culture of continuous improvement within the team.
  • Implemented customized wiring solutions to accommodate unique building layouts while maintaining professional appearance.
  • Maintained up-to-date knowledge of industry trends and technological advancements, ensuring the highest quality of service for clients.
  • Mitigated risks associated with unauthorized access through the installation of high-quality security devices, providing clients with peace of mind.
  • Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
  • Maximized system reliability by performing thorough testing after each installation.
  • Enhanced security system performance by troubleshooting and repairing faulty equipment.
  • Assisted customers in understanding their security systems, resulting in increased confidence in the technology provided.
  • Increased client retention rates through exceptional customer service and prompt attention to concerns or issues that arose.
  • Educated customers on proper ways to use security systems after completing tests and repairs.
  • Educated customers on effective use of security systems.
  • Explained how to properly use security systems so that customers were knowledgeable.
  • Communicated effectively with customers, answering questions, and concerns regarding systems.
  • Educated customers on preventive care and regular maintenance to prevent system malfunctions.
  • Maintained accurate records of customer service calls and inputted all information into company's database.
  • Tested all newly installed fire alarms.
  • Assisted with electrical installations of lighting and smoke detectors.

General Manager

Advanced Auto Parts
02.2004 - 09.2006
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

No Degree - General Studies

Central Texas College
Killeen, TX

No Degree - Automotive Technology

Universal Technical Institute of Texas Inc
Houston, TX

High School Diploma -

Copperas Cove High School
Copperas Cove, TX
05.2000

Skills

  • Low Voltage Wiring
  • Access Control Systems
  • Security System Design
  • System Troubleshooting
  • Wireless Networking
  • Perimeter security
  • Electrical Wiring
  • Fire alarm systems
  • Network Security
  • Video Surveillance
  • Intrusion Detection
  • Security system maintenance
  • Home automation
  • CCTV installation
  • Audio-Visual Systems

Timeline

Security Installation Technician

ISecure247
02.2022 - Current

Store Owner

Self-employeed
01.2015 - 09.2018

Security Installation Technician

American Ultimate Security
07.2008 - 10.2014

General Manager

Advanced Auto Parts
02.2004 - 09.2006

No Degree - General Studies

Central Texas College

No Degree - Automotive Technology

Universal Technical Institute of Texas Inc

High School Diploma -

Copperas Cove High School
David Floyd JR