David Fogwell
Chester Springs,Pennsylvania
Summary
Graduating high school senior looking forward to a challenging curriculum in pursuit of a degree in engineering
Overview
3
3
years of professional experience
Work History
Accounting Assistant/ Customer Service
Complete Financial Outsourcing
Chester Springs, PA
09.2020 - Current
- Streamlined invoice processing for timely payments, reducing late fees and maintaining positive vendor relationships.
- Managed cash flow effectively by monitoring incoming funds, managing daily bank deposits, and processing outgoing payments promptly.
- Provided excellent customer service when addressing billing inquiries from clients or vendors.
- Maintained a well-organized filing system for efficient retrieval of financial documents upon request.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Owen J. Roberts High School
Pottstown, PA06.2024
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- CADD
athletics
Cross country
Grade 9-12
Varsity Letter, Co-captain
Track and Field
Grade 9-12
Varsity Letter, Co-captain
Community Service
FIRST Robotics
- Junior FIRST Lego League Mentor (Elementary School Age)
- FIRST Lego League Mentor ( Middle School Age)
- FIRST Tech Challenge Mentor (High School Age)
- Organized and instructed younger students with robotics skills
Confraternity of Christian Doctrine
- St. Basil's Parish
- Grades 9-12
Entrepreneurship
Co-Founder, Friends of 401
Started non-profit to encourage participation in STEM programs
Secured $150,000 in corporate grants to date
Timeline
Accounting Assistant/ Customer Service
Complete Financial Outsourcing
09.2020 - Current
High School Diploma -
Owen J. Roberts High School