David Forero
Fontana,CA
Summary
Motivated and detail-oriented remote professional with over 3 years of experience in Spanish-language administrative support and customer service. Native Spanish speaker with strong communication and organizational skills, experienced in assisting Spanish-speaking clients through virtual platforms. Proven ability to work independently, manage multiple tasks, and maintain a high level of professionalism in remote work environments. Quick to adapt to digital tools and committed to delivering excellent service and client satisfaction in Spanish-speaking markets.
Overview
1
1
year of professional experience
Work History
Remote Administrative Assistant
virtual solutions co
Fontana, CA
01.2021 - 05.2022
- Remote administrative assistant
Freelance / Virtual Solutions Co. - Remote (Fontana, CA)
• I provided virtual administrative support to small business clients, including calendar management, email correspondence and data entry.
• I helped in the organization of digital files and the maintenance of cloud-based databases (Google Workspace, Microsoft OneDrive).
• I handled customer service inquiries by email and chat, improving customer satisfaction by 20%.
• Managed programming on social networks using tools such as Buffer and Hootsuite to support marketing efforts.
• I worked independently and maintained high standards of confidentiality and professionalism in a remote environment.
Skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Google Workspace (Docs, Sheets, Calendar, Drive)
CRM tools (Zendesk, HubSpot, Freshdesk)
Social Media Management (Buffer, Hootsuite, Canva)
Basic knowledge of project management tools (Trello, Asana, Notion)
Fast and accurate typing (60 WPM)
Communication & Organizational Skills
Excellent written and verbal communication
Strong time management and ability to meet deadlines
Customer service and conflict resolution
Attention to detail and problem-solving mindset
Self-motivated and able to work independently
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Remote Administrative Assistant
virtual solutions co
01.2021 - 05.2022
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