Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
SeniorSoftwareEngineer
David Fox

David Fox

Law Enforcement

Summary

Veteran Police Dispatcher/Supervisor bringing 29 years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening, high intensity and dangerous situations. Knowledgeable about dispatch procedures and policies.

Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel. Monitor video surviellance systems for city jail & intake as well as high crime areas within city limits.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Excellent inter-department relations with other local/state/federal agencies and willingness to collaborate with emergency situations and/or multi-agency operations.

Overview

33
33
years of professional experience
7
7
years of post-secondary education

Work History

RV Transporter

B&B RV Express LLC
Saugus, CA
04.2022 - Current
  • Cleaned and maintained personal truck and assessed both truck and RV trailers for damage after each transport.
  • Maintained accurate logs of deliveries and condition of RV trailers and submitted documentation at end of shift.
  • Operated personal 1 ton truck and carefully followed all safety protocols and procedures.
  • Established good working relationships with co-workers as well as employees at the factories and dealerships.

Police Dispatcher Supervisor, ACC, TLO

Chula Vista Police Department
Chula Vista, CA
06.1990 - 07.2019
  • Received 911 emergency and non-emergency calls and dispatched/supervised response prioritization in order to effectively dispatch police, fire, and EMS while tracking data in real-time environments.
  • Entered criminal record checks, driver's license numbers, vehicle information, temporary restraining orders, firearms and property checks into telecommunications systems to fulfill officer requests.
  • Used specialized RMS software to track and maintain case incident numbers and logs.
  • Monitored and reported activity via CCTV linked directly to each Dispatch workstation.
  • Demonstrated strong organizational and time management skills while supervising a six Dispatcher team and managing the operations of the Communications Center. Recognizing and taking care of Dispatchers showing signs of work related stress or injuries and offering them resources to help them back to being productive and healthy employees.
  • Organizing and maintaining a CJIS approved NexTEST database for testing and granting personnel various levels of access to confidential information. Preparing and submitting FBI and DOJ audits upon request for the entire Police Department.
  • Formal training as a Terrorism Liaison Officer (TLO) and working with other TLO's in reporting suspicious activities or person(s) to Federal Agencies for further investigation.

Education

Security Network Administration

Cuyamaca College (2003)
El Cajon, CA
05.2001 -

Microsoft Certified Solutions Expert

University of Phoenix (2001)
San Diego

Public Safety Dispatcher Academy - Law Enforcement

San Diego Police Department
San Diego, CA
12.1995 - 12.1995

Fire Services Administration

Chula Vista Fire Dispatch Academy
Chula Vista, CA
10.1990 - 10.1990

Basic Dispatcher Course - Law Enforcement

San Diego Miramar College
San Diego, CA
07.1990 - 07.1990

Police Academy - Law Enforcement

Southwestern College
Chula Vista, CA
01.1988 - 12.1988

General Education

Southwestern College
Chula Vista, CA
01.1984 - 06.1987

High School Diploma -

Southwest High School
San Diego, CA
08.1980 - 06.1983

Skills

Officer and Public Safety

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Accomplishments

I successfully graduated from a Police Academy in 1988 as well as a Public Safety Dispatcher Academy in 1995. I have received many commendations and have been selected Dispatcher of the Year three times during the course of my career. I was promoted to a Police Dispatcher Supervisor and was in charge of managing up to 6 Dispatchers on my team while ensuring the smooth operations of the Communication Center. I also held collateral duties as an Agency CLETS Coordinator (ACC) and Terrorism Liaison Officer (TLO).

I maintained all 3 duties until I retired honorably in 2019.

Software

CAD

911 Viper Telecommunication System

Microsoft Office (Word, Excel, Power Point)

San Diego County RCS Radio System

Interests

Public & Officer Safety

Family

Timeline

RV Transporter

B&B RV Express LLC
04.2022 - Current

Security Network Administration

Cuyamaca College (2003)
05.2001 -

Public Safety Dispatcher Academy - Law Enforcement

San Diego Police Department
12.1995 - 12.1995

Fire Services Administration

Chula Vista Fire Dispatch Academy
10.1990 - 10.1990

Basic Dispatcher Course - Law Enforcement

San Diego Miramar College
07.1990 - 07.1990

Police Dispatcher Supervisor, ACC, TLO

Chula Vista Police Department
06.1990 - 07.2019

Police Academy - Law Enforcement

Southwestern College
01.1988 - 12.1988

General Education

Southwestern College
01.1984 - 06.1987

High School Diploma -

Southwest High School
08.1980 - 06.1983

Microsoft Certified Solutions Expert

University of Phoenix (2001)
David FoxLaw Enforcement