Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

David Francis

Salyersville,KY

Summary

Dynamic professional with extensive experience as a Correctional Officer at the Department of Corrections, excelling in crisis intervention and conflict resolution. Proven ability to enhance safety through vigilant monitoring and effective de-escalation techniques, significantly reducing contraband incidents. Strong communicator and team collaborator, dedicated to maintaining high standards of security and inmate welfare.

Knowledgeable Desired Position with solid background in strategic mission planning and execution. Proven ability to lead small teams in high-pressure environments, showcasing strong track record in operational success. Demonstrated skills in situational awareness and tactical decision-making.

Professional with comprehensive background in multiple trades, bringing valuable experience to diverse tasks. Known for effective problem-solving and reliability, consistently ensuring project completion and team collaboration. Adaptable and dependable with skills in troubleshooting and multitasking.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Correctional Officer

Department of Corrections
01.2023 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Infantryman

Army National Guard KY
04.2019 - Current
  • Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
  • Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
  • Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
  • Maintained secure communication systems to relay information to and from command teams.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Increased mission success rate through thorough planning and coordination with other units.

Stocker

Walmart
06.2021 - 01.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Hose Former

Cooper Standard
04.2020 - 06.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Participated in ongoing training opportunities to stay current with industry advancements in hose technology and applications best practices.
  • Conducted thorough inspections of hoses, ensuring they met or exceeded industry standards for safety and performance.
  • Performed routine maintenance on hydraulic equipment, prolonging the lifespan of machinery while minimizing costly repairs or replacements.
  • Implemented new testing procedures that ensured the reliability of assembled hoses before delivery to clients.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed and motivated employees to be productive and engaged in work.

Sales Associate

Advanced Auto Parts
03.2020 - 04.2021
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Improved system efficiency by monitoring computer performance and troubleshooting issues as they arose.

Sales Associate

Dairy Queen Grill & Chill
02.2017 - 11.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.

Education

High School Diploma -

Magoffin County High School
Salyersville, KY
05.2019

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Surveillance
  • Safety
  • Stress tolerance
  • CCTV monitoring
  • Crisis intervention training
  • Suicide prevention
  • Firearm operations trained
  • Search procedures
  • Emergency management
  • Computer troubleshooting
  • Attention to detail
  • Software installation
  • Customer service
  • Technical support
  • Email account set up
  • Help desk support
  • Web security
  • Network security
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Customer complaint resolution
  • Guest services
  • Cash management
  • Refund handling
  • Time management
  • Multitasking and organization
  • Phone etiquette
  • Problem-solving
  • Customer assistance
  • Heavy lifting
  • Eye-hand coordination
  • Workplace safety
  • Critical thinking
  • Team collaboration
  • Accuracy
  • Visual inspection

Accomplishments

• My team and I won first place in State Competition SkillsUSA Interactive Application and Video Game Development 2018.

• I won the Computer Science Award for Graduation class of 2019

• I won multiple awards overseas with my service to the KY Army National Guard

Certification

CPR, BLS, TASER7, and OC

Languages

English
Native or Bilingual

Timeline

Correctional Officer

Department of Corrections
01.2023 - Current

Stocker

Walmart
06.2021 - 01.2023

Hose Former

Cooper Standard
04.2020 - 06.2021

Sales Associate

Advanced Auto Parts
03.2020 - 04.2021

Infantryman

Army National Guard KY
04.2019 - Current

Sales Associate

Dairy Queen Grill & Chill
02.2017 - 11.2020

High School Diploma -

Magoffin County High School

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David Francis