Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

David Franks

San Antonio,TX

Summary

Accomplished Office Administrator with a proven track record at Yes Communities, enhancing office efficiency and mastering payroll administration. Skilled in document management and verbal communication, I excel in streamlining operations and improving customer satisfaction. My expertise in administrative support and staff management has significantly contributed to operational success. Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Highly skilled Recruiter with proven track record in talent acquisition and management. Demonstrated ability to strategize, develop, and implement effective recruitment plans, leveraging understanding of labor market trends and hiring practices. Proficient in building strong relationships with hiring managers and candidates, ensuring timely communication and transparency throughout process. Successful in driving organizational growth by sourcing top industry talent.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Administrator

Yes Communities
San Antonio, Texas
09.2024 - Current
  • Organized and maintained filing systems, including electronic databases and records.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Assisted with budget preparation by providing data entry support into financial tracking system.
  • Maintained customer confidence and protected operations by keeping information confidential.
  • Processed invoices on a timely basis according to established procedures.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Researched delinquent accounts to identify sources of delinquency, such as late payments or insufficient funds.
  • Negotiated payment arrangements with customers who were past due on their accounts.
  • Assisted customers with inquiries regarding billing statements and account status.
  • Drafted letters to debtors informing them of their delinquent status.
  • Processed refunds, chargebacks, or other forms of compensation for dissatisfied customers.

Administrative Coordinator

ThyssenKrupp Materials NA
San Antonio, Texas
07.2020 - 08.2024
  • Organized and maintained filing systems, including electronic databases and records.
  • Developed and maintained job postings, recruitment strategies, and applicant tracking systems.
  • Managed the full cycle of recruitment process including sourcing, interviewing, screening and selection of candidates.
  • Conducted background checks and reference checks on potential hires.
  • Analyzed existing HR policies and procedures to identify areas for improvement in the recruitment process.
  • Verified accuracy and completeness of invoices prior to payment processing.
  • Maintained records of all incoming and outgoing invoices.
  • Compiled data from timesheets and other records to determine hours worked and pay rate.
  • Verified accuracy of timekeeping records to ensure compliance with federal and state regulations.
  • Maintained accurate records of all payroll transactions.
  • Assisted HR team with benefit enrollment activities as necessary.
  • Managed payroll for temporary, hourly and salaried employees.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Conducted interviews with potential candidates, evaluated their qualifications and made hiring decisions.
  • Coordinated onboarding process for new hires, including orientation and benefits enrollment.
  • Reviewed resumes and applications to determine which candidates met the position criteria.

Trainee Recruiter

G4S Secure Solutions USA
San Antonio, Texas
06.2014 - 06.2020
  • Conducted initial phone screens and in-person interviews with prospective candidates.
  • Evaluated candidate qualifications, skills, experience, and availability for open positions.
  • Created job postings to advertise openings on various job boards and social media platforms.
  • Maintained relationships with hiring managers to identify current and future staffing needs.
  • Assisted in the onboarding of new hires by providing necessary paperwork and orientation information.
  • Prepared offer letters for successful candidates after obtaining approval from hiring manager.
  • Provided weekly updates on recruitment progress to senior management team.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Explained job duties, compensation and benefits to potential candidates.
  • Created and maintained positive relationships with hiring managers and HR business partners.

Education

High School Diploma -

Louisiana New School Academy
Baton Rouge, LA
12-2010

Skills

  • Bookkeeping
  • Billing oversight
  • Spreadsheet development
  • Telephone reception
  • Scheduling
  • Mail handling
  • Payroll and accounts payable and receivable
  • Staff management
  • [Software] expertise
  • Inventory management
  • Travel arrangements
  • File organization
  • Administrative support
  • Verbal communication
  • Scheduling appointments
  • Payroll
  • Office administration
  • Payroll administration
  • Time management
  • Document management

Languages

English
Native/ Bilingual
Korean
Full Professional
German
Elementary

Certification

Currently now I am a Licensed Notary for the state of Texas.

Accomplishments

  • During my years of work In Thyssenkrupp I was nominated best employee of the quarter and with in G4S I was also picked as both Best employee of the quarter and then the following year Top employee of the year for my near perfect attendance and going beyond for the company.

Timeline

Office Administrator

Yes Communities
09.2024 - Current

Administrative Coordinator

ThyssenKrupp Materials NA
07.2020 - 08.2024

Trainee Recruiter

G4S Secure Solutions USA
06.2014 - 06.2020

High School Diploma -

Louisiana New School Academy

Similar Profiles

CREATE PROFILE
David Franks