Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Frazier

Birmingham,US

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.

Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.

Personable and dedicated Customer Service Representative with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Shift Manager

Tacala
06.2019 - Current
  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers
  • Interpret specifications, blueprints, job orders, and company policies and procedures for workers
  • Plan and develop new products and production processes
  • Plan and establish work schedules, assignments, and production sequences to meet production goals
  • Calculate labor and equipment requirements and production specifications, using standard formulas
  • Confer with management or subordinates to resolve worker problems, complaints, or grievances
  • Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency
  • Confer with other supervisors to coordinate operations and activities within or between departments
  • Keep records of employees' attendance and hours worked
  • Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.

Driver

PTI Transportation
Birmingham, AL
08.2023 - 04.2024
  • Followed the most efficient route for each delivery in order to minimise fuel costs.
  • Cleaned interior cab area after every job to ensure a tidy working environment.
  • Ensured compliance with laws governing transportation of hazardous materials.
  • Adhered to company policies and procedures related to safe driving practices.
  • Observed speed limits at all times while driving the van safely within legal requirements.
  • Communicated regularly with dispatch office via two-way radio system regarding status of deliveries or delays.
  • Reported any traffic violations or mechanical problems immediately to management.
  • Followed all applicable traffic laws and regulations while driving.
  • Adhered to all safety regulations when transporting passengers or freight.
  • Drove long-distance routes to deliver the crew on time.
  • Responded promptly and professionally to customer inquiries or complaints.
  • Navigated and planned each route with up-to-date GPS support, accounting for weather or construction delays to prevent costly and avoidable delays.

Delivery Driver

Shades Mount Logistics
Birmingham, AL
02.2023 - 08.2023
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Received daily delivery instructions and route assignments from dispatch.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Notified customers of delays to decrease calls to support.

Education

High School Diploma -

Clay-Chalkville High School
Pinson, AL
05.2021

Some College (No Degree) - Business Management

Jacksonville State University
Jacksonville, AL

Skills

  • Training and mentoring
  • Schedule oversight
  • Team development
  • Opening and closing procedures
  • Contract development and management
  • Capital improvement planning
  • Issue and conflict resolution
  • Lead generation
  • Teambuilding
  • Team management
  • Computer skills
  • Active listening
  • Good work ethic
  • Analytical
  • Multitasking
  • Verbal and Written Communication
  • Speech and Language Evaluation
  • Communication Strategies
  • Assistive Technologies
  • Behavioral Assessments
  • Empathetic and Patient
  • Time Management Proficiency
  • Relationship Building
  • Editing and Proofreading
  • Problem-Solving
  • Customer Service
  • Media Communications
  • Speech Writing
  • Public Relations
  • Public Speaking
  • Data Entry

Timeline

Driver

PTI Transportation
08.2023 - 04.2024

Delivery Driver

Shades Mount Logistics
02.2023 - 08.2023

Shift Manager

Tacala
06.2019 - Current

High School Diploma -

Clay-Chalkville High School

Some College (No Degree) - Business Management

Jacksonville State University
David Frazier