With a robust background as an Auto Body Technician at Daves Collision and experience in the US Navy, I excel in delivering high-quality auto body repairs and exceptional client service. My expertise in welding and problem-solving, coupled with a commitment to efficiency, has consistently exceeded customer satisfaction targets. Skilled in both technical and interpersonal aspects, I ensure top-notch quality control and team productivity.
Overview
34
34
years of professional experience
1
1
Certificate
Work History
Auto Body Technician
Daves Collision
08.2002 - Current
Utilized collision repair hammers, welders and grinders to address bodywork needs.
Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
Inspected vehicles to identify and document repair needs.
Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
Reassembled and replaced parts to complete body repairs.
Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
Replaced and repaired vehicle parts according to work order instructions.
Inspected new parts and areas of repair to verify correctness and quality.
Tested and adjusted newly repaired vehicles to verify proper function.
Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
Followed standard operating procedures to achieve consistent quality of work.
Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
Ensured consistent quality control through thorough inspections of completed work before releasing vehicles back to customers.
Enforced compliance with safety regulations when operating equipment.
Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
Continuously updated professional knowledge through attending workshops, trade shows, and certification courses relevant to the auto body technician field.
Reduced waste generation by recycling materials where possible and following environmentally friendly disposal procedures.
Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
Decreased repair time by streamlining processes and effectively managing workflow in the shop.
Exceeded company targets for customer ratings on repair quality, communication, and overall satisfaction.
Enhanced team productivity by training junior technicians on industry best practices and advanced repair techniques.
Utilized computer-aided design software to design and fix body parts.
Assisted in the development of standardized procedures for the auto body shop, resulting in a consistent and efficient workflow across all technicians.
Collaborated with insurance adjusters to negotiate fair estimates for customers, ensuring accurate compensation for damages sustained.
Developed strong relationships with clients, leading to repeat business through excellent communication skills and follow-up care.
Implemented preventative maintenance schedules for shop equipment, minimizing downtime due to unexpected failures.
Examined vehicles to determine extent of damage and repairs required.
Used welding and cutting tools to repair metal body parts.
Performed structural and non-structural repairs on variety of vehicle models.
Inspected completed repairs for accuracy, quality and safety.
Aligned and balanced vehicle frames using laser alignment systems.
Auto Body Technician
Young Volkswagen
09.1994 - 08.2002
Utilized collision repair hammers, welders and grinders to address bodywork needs.
Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
Boatswain's Mate
US Navy, USS Theodore Roosevelt
08.1990 - 08.1994
Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
Oversaw cargo handling and inspected anchoring, mooring, fueling, towing, and transferring of personnel and cargo.
Handled landing signalman responsibilities on air-capable ships and as coxswain on RHIB (rigid-hulled inflatable boast).
Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.
Operated large marine vessels by adjusting speed, steering craft and utilizing navigation instruments.
Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
Maintained timetables by monitoring and managing loading and discharging of cargo and passengers and arranging for boat to be fueled, restocked with supplies and repaired.
Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
Navigated vessel routes and used navigation equipment to verify accuracy of calculations.