David Fundock
Winter Haven,FL
Summary
Proven Operations Manager with a track record of enhancing operational efficiency at Allied Universal Security Services. Skilled in health and safety compliance and employing a morale-based leadership style to elevate team performance. Excelled in performance monitoring and reporting, achieving significant improvements in client satisfaction and operational effectiveness.
Overview
25
25
years of professional experience
Work History
Operations Manager
Allied Universal Security Services
Tampa, FL
03.2021 - Current
- Managed scheduling, training and payroll control.
- Formed and sustained strategic relationships with clients.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Tracked an excessive amount of key performance indicators to measure effectiveness of operational processes.
Insurance Agent
Gieco
Lakeland, FL
09.2017 - 03.2021
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Provided customers with information regarding plan features, pricing, and availability.
- Developed appropriate quotes based on risk information.
Beer Vendor
A.L. George LLC
Binghamton, NY
02.2007 - 06.2017
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Implemented sales plans for advertising by identifying and calling on prospects.
- Resolved customer issues and offered continual support throughout sales, delivery and processes.
- Networked to build client base and promote products to new and existing clients.
- Scheduled and attended weekly appointments with clients.
Airborne Infantry Sergeant (11B2P)
US Army
Fort Bragg, NC
08.1999 - 12.2005
- Trained and led infantry units in preparation for overseas deployments.
- Managed arms room operations, ensuring secure storage and accountability of all weapons and equipment in the amount of $6.6 million.
- Combat Life Saver certified, and utilized overseas.
- Identified and honed a unique skill in leadership through a morale-based technique.
Education
Associate of Arts - Political Science
SUNY Broome Community College
Binghamton, NY05-2005
High School Diploma -
Chenango Forks Central Schools
Chenango Forks, NY06-1999
Some College (No Degree) - Political Science
SUNY College At Oswego
Oswego, NYSkills
- Health and safety compliance
- Incident management
- Performance monitoring
- Performance reporting
- Marketing
- Morale-Based Leadership Style
Affiliations
- Father of 3 and Husband
- Karaoke
- Range Therapy
- Digital Based relaxation techniques
Timeline
Operations Manager
Allied Universal Security Services
03.2021 - Current
Insurance Agent
Gieco
09.2017 - 03.2021
Beer Vendor
A.L. George LLC
02.2007 - 06.2017
Airborne Infantry Sergeant (11B2P)
US Army
08.1999 - 12.2005
Associate of Arts - Political Science
SUNY Broome Community College
High School Diploma -
Chenango Forks Central Schools
Some College (No Degree) - Political Science
SUNY College At Oswego
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