David Gadonneix
Parker,CO
Summary
Experienced and driven professional seeking a challenging career to utilize my expertise, achievements, and strong work ethic for mutual success. A proactive and adaptable team player with a client-focused leadership style. Recognized for problem-solving skills, strategic decision-making, and effective issue management.
Overview
14
14
years of professional experience
Work History
Service Advisor / Interim Manager
Drive Automotivr
10.2024 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
Service Advisor
Schomp MINI
01.2021 - 08.2024
- Streamlined collaboration processes across teams and leadership groups.
- Regularly achieved higher-than-expected performance metrics.
- Coordinated with Management on daily operations and marketing.
- Mentored new Advisors.
- Implemented strategies to maximize productivity.
Sales Lead
24 Hour Fitness
03.2021 - 11.2021
- Managed team schedules and workloads.
- Enhanced revenue streams through strategic focus on selling memberships, retail products, and physical training packages.
- Addressed customer escalations with effective solutions.
Outside Sales Rep/Lead Trainer
The Winners Network
09.2020 - 03.2021
- Drove business growth by promoting AT&T and Direct TV offerings in the commercial sector.
- Explored different areas to pinpoint fresh market opportunities.
- Built long-term connections supporting consistent business performance.
- Provided individual on-site training for entry-level sales staff.
- Conducted interviews for candidate selection.
Service Advisor / Assistant Manager
Randall Reed's Planet Ford 59
01.2014 - 09.2019
- Directed operations of Advisors and Technicians.
- Distributed repair work among technicians.
- Evaluated team performance against established goals each month.
- Regularly outperformed set sales and customer satisfaction benchmarks.
- Secured over 10 fleet accounts by collaborating directly with company Fleet Managers.
- Ensured excellent service quality to meet ongoing demands and encourage repeat business.
- Identified repair requirements and provided advice on addressing potential hazards.
- Calculated precise cost projections for current and future service requirements
- Resolved customer issues promptly.
Closing Manager
Lonestar Ace Hardware
03.2011 - 05.2013
- Customer Service & Sales
- Managed Grills and Outdoor Department, and Warehouse
- Obtained Forklift and STIHL University Certifications
Skills
- Strong Leadership skills
- Strong interpersonal and communication skills
- Time Management
- Self-Initiative
- Ability to motivate others
- Proficient in Microsoft Applications
- Collaborative Learner
- Integrity
Timeline
Service Advisor / Interim Manager
Drive Automotivr
10.2024 - Current
Sales Lead
24 Hour Fitness
03.2021 - 11.2021
Service Advisor
Schomp MINI
01.2021 - 08.2024
Outside Sales Rep/Lead Trainer
The Winners Network
09.2020 - 03.2021
Service Advisor / Assistant Manager
Randall Reed's Planet Ford 59
01.2014 - 09.2019
Closing Manager
Lonestar Ace Hardware
03.2011 - 05.2013
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