Part Sales Associate
AutoZone
08.2024 - Current
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
- Handled returns and exchanges professionally, resolving issues quickly to maintain customer satisfaction.
- Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
- Assisted customers in finding appropriate parts promptly.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Increased parts sales by effectively recommending appropriate products to customers based on their specific needs.
