DAVID GARCIA
Plano,TX
Summary
Seasoned Director of Operational Excellence with over 15 years of experience driving process improvements, operational efficiency, and strategic initiatives across diverse industries. Proven track record of leveraging Lean, Six Sigma, and other methodologies to enhance productivity, reduce costs, and improve customer satisfaction. Strong leadership skills with a focus on team development, stakeholder engagement, and fostering a culture of continuous improvement.
Overview
23
23
years of professional experience
Work History
Director of Operational Excellence
Parkland Health & Hospital System
01.2021 - Current
- Led and mentored a team of 10 industrial engineers, fostering a culture of continuous improvement and accountability
- Designed, proposed, and executed strategic plans for various business units to achieve organizational goals
- Managed Parkland’s project process improvement project repository and generated update reports to the C-suite
- Established a partnership with Toyota to provide TPS problem-solving techniques to front-line nurses in the emergency room
- Led cross-functional team to reduce 13.5% patient length of stay
- Conducted multiple simulations to evaluate proper staffing levels, room utilization, and capacity for process re-design
- Executed Lean Six Sigma projects throughout the organization to optimize labor, reduce patient cycle time, and improve quality patient metrics.
Operational Excellence Project Manager
Parkland Health & Hospital System
01.2019 - 01.2021
- Direct and manage continuous improvement projects driven to improve patient flow, revenue, and patient access within the hospital
- Led $97 M transformational care projects under the 1115 Waiver DSRIP for Medicaid and Medicare reimbursement
- Applied Lean Six Sigma tools for optimizing and streamlining the operational process
- Promoted effective change management by introducing a Lean Six Sigma culture, basic training, and involvement in Kaizen events to managers and front-line staff
- Supported Outpatient Clinic operations
- Mentored Process Improvement Leaders on applying Lean Six Sigma and engineering principles.
Sr. Operations Optimization Analyst
Fannie Mae
01.2018 - 01.2019
- Reviewed the unit's operating procedures regarding the assessment of the unit's productivity and relative efficiency
- Conferred with the business unit or production unit to assess (and document) current operating procedures in large or very complex operating environments
- Leveraged structured methodologies and statistics to perform end-to-end analysis of processes
- Developed and implemented sustainable solutions per the corporate goal of increased operational efficiency and key financial targets
- Defined improvement projects aligned with business strategies to change business operations, processes, and functions to maximize corporate efficiency.
Operational Excellence Project Manager
Parkland Health & Hospital System
01.2013 - 01.2018
- Direct and manage continuous improvement projects driven to improve patient flow, revenue, and patient access within the hospital
- Led $97 M transformational care projects under the 1115 Waiver DSRIP for Medicaid and Medicare reimbursement
- Applied Lean Six Sigma tools for optimizing and streamlining the operational process
- Promoted effective change management by introducing a Lean Six Sigma culture, basic training, and involvement in Kaizen events to managers and front-line staff
- Supported Outpatient Clinic operations
- Mentored Process Improvement Leaders on applying Lean Six Sigma and engineering principles.
Sr. Industrial Engineer
Army & Air Force Exchange Service
01.2012 - 01.2013
- Executed projects for logistics and inventory management
- Accountable for identifying and advising logistics leadership on a strategic plan for continuous improvement projects
- Mentored Industrial Engineers from different sites on evaluation of time studies, development of accurate time standards, and TAKT Board usage
- Traveled to different distribution centers and performed an operational assessment.
Manufacturing Engineer
Cardinal Health
01.2009 - 01.2012
- Led and managed continuous improvement projects for operations not limited to facilities, raw materials, and replenishment center
- Supported Lean culture by providing continuous training and audits on a standard of work
- Oversaw and directed the facilities technicians, GMP staff, and MRO Purchaser
- Completed and presented yearly operational budget to finance
- Provided monthly updates to senior leadership on improvement and capital expense projects
- Performed business cases for capital investment requests
- Approved purchase order requests and managed equipment contracts
- Supported facilities and distribution center operations
- Identified and proposed strategies to reduce overhead and operational costs.
Sr. Inventory Analyst
Cardinal Health
01.2004 - 01.2009
- Directed the Phase & Phase out (PIPO) inventory management and was not limited to the packaging-relabeling area
- Maintained critical communication with planning and coordinating order creation for phasing out inventory
- Scheduled, analyzed, and reconciled PIPO inventory
- Supervised and led a front-line of 25 operators and two cycle counters
- Coordinated and collaborated with quality assurance on the feasibility of re-work non-sterile product
- Produced monthly inventory and productivity reports.
Manufacturing and Raw Material Specialist
Cardinal Health
01.2002 - 01.2004
- Managed manufacturing inventory control, material utilization, and customer return authorization
- Coordinated and managed daily cycle counts
- Traveled to manufacturing plants and identified quality concerns addressed by the customer
- Maintained constant communication with customers to process the return of non-compliant inventory
- Communicated with the supplier about the arrival of the defective product and arranged credit
- Identified and reclassified material expenses to purchasing due to material substitution (Purchase Price Variance)
- Oversaw the re-works area and obtained R&D's and Quality's authorization to convert the product
- Implemented Customer Service Line Agreement metric.
Education
B.S. - Industrial Engineering
The University of Texas at El Paso
M.S. - Industrial Management
The University of Texas at Tyler
05.2022
Skills
- Operational Excellence
- Project Management
- Performance Metrics
- Lean Six Sigma
- Cost Reduction
- Visual Manufacturing Flow
- Toyota Production System
- Team Leadership & Development
- Change Management
- MS Office Suite
- MS Visio
- MS Project
- MS SharePoint
- Minitab
Accomplishments
Healthcare
Parkland's – City of Dallas COVID-19 Testing
· Supported and led American Arline's testing site operations, supervised and directed the front line.
· Re-designed layout and logistics that lead to cost avoidance.
Dallas HHSC Vaccination Support-Fair Park
· Supported Dallas HHSC on the design of Fair Park's vaccination site layout.
COVID-19 Parkland-Toyota Collaboration
· Hatcher and Emergency COVID-19 project
· Eastfield College vaccination project
Training
- Lean Six Sigma Green Belt, Cardinal Health
- Certification in Supply Chain
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Director of Operational Excellence
Parkland Health & Hospital System
01.2021 - Current
Operational Excellence Project Manager
Parkland Health & Hospital System
01.2019 - 01.2021
Sr. Operations Optimization Analyst
Fannie Mae
01.2018 - 01.2019
Operational Excellence Project Manager
Parkland Health & Hospital System
01.2013 - 01.2018
Sr. Industrial Engineer
Army & Air Force Exchange Service
01.2012 - 01.2013
Manufacturing Engineer
Cardinal Health
01.2009 - 01.2012
Sr. Inventory Analyst
Cardinal Health
01.2004 - 01.2009
Manufacturing and Raw Material Specialist
Cardinal Health
01.2002 - 01.2004
B.S. - Industrial Engineering
The University of Texas at El Paso
M.S. - Industrial Management
The University of Texas at Tyler
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