Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Garcia II

Buena Park,CA

Summary

Dynamic professional with a strong background in customer service and security, honed at Knotts Berry Farm. Recognized for exceptional reliability and integrity, I excel in fostering positive relationships and ensuring safety. Proven skills in cash handling and team collaboration contribute to operational success and customer satisfaction.

Experienced with monitoring and securing premises. Utilizes effective communication and quick decision-making skills to manage incidents and emergencies efficiently. Track record of maintaining safe environment through diligent surveillance and proactive threat assessment.

Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.

Overview

10
10
years of professional experience

Work History

Cashier

In N Out Burger
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.

Automotive Parts Driver

Stadium Nissan
02.2022 - 04.2023
  • Collected returned items from customer locations.
  • Supported fellow team members in completing their daily tasks when necessary, fostering a collaborative working atmosphere.
  • Collaborated with sales team to identify potential upselling opportunities while interacting with clients during deliveries.
  • Improved delivery efficiency by planning optimal routes using GPS navigation systems.
  • Planned routes to maximize efficiency.
  • Achieved fuel efficiency improvements by monitoring vehicle performance data and making adjustments accordingly.
  • Reduced vehicle maintenance costs through regular inspections and preventative care measures such as oil changes and tire rotations.
  • Pulled parts from storage and prepared daily deliveries to verified locations.
  • Maintained accurate inventory levels by conducting regular stock checks and replenishing as needed.
  • Assisted customers in locating specific parts within the warehouse facility upon request.

Tram Driver

Disneyland Resort
02.2016 - 05.2021
  • Coordinated with fellow operators during shift changes, ensuring a smooth transition and continuity of service for passengers.
  • Demonstrated adaptability during service disruptions or emergencies by quickly adjusting plans according to dispatcher instructions while maintaining focus on passenger safety.
  • Ensured compliance with local regulations by regularly reviewing updates to transit rules and incorporating them into daily routines as needed.
  • Contributed to the overall success of the transit system by consistently meeting or exceeding performance metrics set forth by supervisors and management.
  • Ensured smooth operations by conducting thorough pre-trip inspections of vehicle systems and equipment, identifying any issues or potential problems.

Warehouse Associate

Axiom Memory Solutions
03.2020 - 07.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in reducing product damage by properly handling and storing materials.

Security Officer

Knotts Berry Farm
10.2015 - 02.2016
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Warehouse Associate

Behr Paint
01.2016 - 04.2016
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Strapped items down over protective padding to secure throughout transportation.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maintained clean, orderly work environment free of hazards.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Operated equipment while observing standard safety procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Worked safely around moving machinery.

Education

N/a

Westminster High School
Westminster, CA
06-2013

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Document security management
  • Security fencing
  • Security control
  • Public event security
  • Security oversight
  • Security reporting

Timeline

Cashier

In N Out Burger
07.2024 - Current

Automotive Parts Driver

Stadium Nissan
02.2022 - 04.2023

Warehouse Associate

Axiom Memory Solutions
03.2020 - 07.2020

Tram Driver

Disneyland Resort
02.2016 - 05.2021

Warehouse Associate

Behr Paint
01.2016 - 04.2016

Security Officer

Knotts Berry Farm
10.2015 - 02.2016

N/a

Westminster High School

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David Garcia II