Detail-oriented Cost Accountant with 4 years of experience and excellent coordination skills as an inventory control team leader. Highly organized and skilled in data entry and technical writing. Bringing aptitude for driving productivity and a comprehensive understanding of Inventory and manufacturing operations. Highly organized, proactive, and punctual with a team-oriented mentality. Helps companies maintain and improve profitability by completing relevant reviews and forecasts. Supports effective, accurate decision-making with financial and inventory analysis.
· Coordinated a day-to-day service and administrative requirement by effectively assessing customer concerns, issues and needs.
· Handled inbound calls by responding to customer inquiries and requests regarding purchases, claims, and equipment issues.
· Provides feedback reports on call issues related to downtime and/or training issues.
· Calmly attempts to resolve and de-escalate any issues.