
Accomplished professional excelling in developing individualized care plans and ensuring regulatory compliance. Demonstrates strong organizational skills and adaptability, leveraging technology proficiency to optimize operations. Successfully maintained cost-effective care, enhancing patient satisfaction and operational efficiency.
Develop individualized care plans in collaboration with physicians and families, tailored to patients’ medical needs, mobility, and personal goals.
Oversee scheduling, staffing, and case assignments to maintain appropriate care levels and optimize resource efficiency.
Ensure full compliance with state and federal regulations (Medicare, Medicaid, HIPAA) and prepare for audits and inspections.
Monitor budgeting and billing procedures to maintain cost-effective operations without compromising care.
Delivered exceptional customer service while guiding clients through the car-buying process.
Guided clients through from initial inquiry to final delivery.
Utilized CRM software to follow up with leads, maintain customer records, and schedule appointments.