David Gilbreth
San Antonio,TX
Summary
Successful leader with 25+ years of experience in high volume customer oriented environment. Skilled in implementing and developing SOP measures to meet company targets, maximize bottom line performance, and ensure operational efficiency. Proven expertise in P&L management, operational development, staff management, customer service, and people development.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Operations, Merchandising and Store Manager
TJX corporation
Chicago, San Antonio, Multi.
09.2003 - 07.2022
- Transferred to larger volume and challenged stores consistently exceeding expectations in sales and associate development.
- Nationwide travel to facilitate companywide initiatives and new management training
- Traveled to supervise regional inventories
- Participated in interviewing candidates for corporate internship positions
- Coordinated company and store involvement in charitable volunteering and fundraising events
- Trained and developed associates to be promoted to managers, and other key company positions.
- Assessed operational efficiency of the store's departments.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Area Manager
Lord and Taylor, A Division of May
Dallas, Denver, Chicago, Multi.
05.1993 - 02.2003
- Managed inventory levels to ensure optimal stock availability.
- Developed and implemented strategies to increase customer loyalty.
- Recruited, trained, and supervised retail personnel according to company guidelines.
- Conducted regular audits of store operations to ensure compliance with company policies.
- Prepared periodic reports on store performance metrics for senior management review.
- Optimized product displays for maximum visibility in-store.
- Analyzed sales data to identify trends in consumer behavior.
- Resolved customer concerns and answered questions to promote positive guest experiences.
- Merchandised store to showcase promotional items and increase sales.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Coached, mentored and trained team members in order to improve their job performance.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Directed recruitment, hiring, and training of new staff members.
Store Manager
Ross Dress for Less
Austin, Las Vegas, Dallas, Multi
03.1987 - 04.1993
- Developed strategies to maximize sales and profitability.
- Opened new locations, hiring, training, and developing staff and operations.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
Buyer, Men's Tailored Clothing
Scarboroughs Department Store
Austin, TX
05.1982 - 02.1987
- Attended trade shows and conferences relevant to the fashion industry in order to stay abreast of current trends.
- Performed regular market research activities in order to identify potential opportunities for growth within the category.
- Reviewed sales trends and monitored stock levels to determine appropriate purchasing decisions.
- Researched new vendors, negotiated contracts, and managed vendor relationships.
- Negotiated pricing agreements with suppliers for the procurement of quality materials at competitive prices.
- Negotiated product prices, discounts and shipping incentives with vendors.
- Analyzed buying trends at each store location to identify appropriate mix of inventory items for top-tier sales.
Education
BA -
Tulane University
01.1981
Skills
- Leader
- Report analyzing
- Maintains sense of urgency
- Creating strategies
- Communication
- Operational budgeting
- Customer Service Management
- Payroll Management
- Project Management
- Team Development
- Talent Recruitment
- SOP Development and Implantation
Affiliations
- Co-Director of South Texas Scholarship fund (Miss San Antonio, Teen San Antonio, Miss Austin and Teen Austin)
- Failed animal foster with four dogs and two birds
Accomplishments
- Awarded top Opening/Relocation manager of the year at Marshals
- Top store in Region award TJMaxx
Certification
- IRC certified trainer
References
References available upon request.
Timeline
Operations, Merchandising and Store Manager
TJX corporation
09.2003 - 07.2022
Area Manager
Lord and Taylor, A Division of May
05.1993 - 02.2003
Store Manager
Ross Dress for Less
03.1987 - 04.1993
Buyer, Men's Tailored Clothing
Scarboroughs Department Store
05.1982 - 02.1987
BA -
Tulane University
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