David Giovanetto
Mesa,AZ
Summary
Dynamic Parts Specialist with a proven track record at Campers Inn RV, excelling in inventory management and customer service. Leveraged strong organizational skills and product research expertise to enhance operational efficiency, achieving increased customer satisfaction. Proficient in forklift operation and adept at resolving complex inquiries, ensuring timely delivery of parts.
Professional Parts Specialist prepared to excel in managing inventory, sourcing components, and ensuring efficient parts distribution. Strong focus on team collaboration and achieving tangible results, with adaptability to meet changing needs. Reliable in maintaining quality standards and fostering productive work environments. Skilled in inventory management, vendor relations, and technical support.
Overview
9
9
years of professional experience
Work History
Parts Specialist
Campers Inn RV
07.2016 - 07.2025
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Stocked and managed stock of parts.
- Ordered parts from various distributors to fulfill demands.
Education
Dobson High School
Mesa, AZSkills
- Shipping and receiving
- Warehouse operations
- Returns processing
- Packaging and labeling
- Verbal and written communication
- Email communication
- Cycle counting
- Forklift operation
- Stock number and pricing data
- Product research
- Product recommendations
- Time management
- Attention to detail
- Organizational skills
- Reliability
- Adaptability and flexibility
Languages
English
Native or Bilingual
Timeline
Parts Specialist
Campers Inn RV
07.2016 - 07.2025
Dobson High School
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