Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Givens Jr.

North Las Vegas,NV

Summary

Dynamic leader and problem-solver with extensive experience in team coordination and customer service, notably at Jersey Mike's Subs. Excelled in enhancing operational efficiency and customer satisfaction through expert training and conflict resolution. Skilled in cash management and safety procedures, achieving significant improvements in workplace safety and transaction accuracy.

Overview

8
8
years of professional experience

Work History

Utility Porter

circa hotel
Las Vegas, NV
01.2025 - 09.2025
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Used correct safety procedures to deal with biohazard spills.
  • Responded to customer requests for assistance with furniture moving or other miscellaneous needs.
  • Assisted in maintaining safe working conditions throughout the building.
  • Cleaned up spills immediately using appropriate safety procedures.

Shift Leader

Capriotti's
Las Vegas, NV
01.2021 - 10.2023
  • Checked orders for quality and completeness.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Upheld company standards and compliance requirements for operations.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Assisted in training new employees on shift operations.
  • Supervised and led employees to maintain productivity and customer service levels.

Assistant Manager

Jersey Mike's Subs
Las Vegas, NV
09.2019 - 09.2021
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Proposed or approved modifications to project plans.
  • Established processes for monitoring customer satisfaction levels.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Resolved conflicts between team members in an effective manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Managed customer service inquiries and complaints in a timely manner.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Dishwasher

Krab Kingz Seafood
Las Vegas, NV
03.2018 - 08.2019
  • Managed dish area organization and cleanliness.
  • Inspected dishes closely to check for remnants of food or dirt.
  • Ensured timely availability of clean dishes for various meal services.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.
  • Organized trays with cutlery prior to serving meals to customers.
  • Disposed of glassware that had been broken or chipped according to safety procedures.
  • Maintained adequate levels of cleaning supplies for washing dishes.
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
  • Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
  • Mixed soap, water and sanitizer together to create cleaning solutions for daily use.

Education

Valley Highschool
06-2021

Skills

  • Waste disposal
  • Basic maintenance
  • Trash collection
  • Heavy lifting
  • Cleaning expertise
  • Safety procedures
  • Team leadership
  • Customer service
  • Drawer balancing
  • Order taking
  • Sales transactions
  • Payment processing
  • Upselling techniques
  • Point-of-sale system operation
  • ID verification
  • Order verification
  • Cash handling and management
  • Sales expertise
  • Portioning
  • Food rotation
  • Prep work
  • Ingredient inspection
  • Team coordination

Timeline

Utility Porter

circa hotel
01.2025 - 09.2025

Shift Leader

Capriotti's
01.2021 - 10.2023

Assistant Manager

Jersey Mike's Subs
09.2019 - 09.2021

Dishwasher

Krab Kingz Seafood
03.2018 - 08.2019

Valley Highschool

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David Givens Jr.