David Godfrey Jr.
Albemarle,NC
Summary
I am a hardworking technician with twelve years experience. I have successfully diagnosed and repaired various makes which include automotive, handicap accessible vehicles and equipment instillation, municipal equipment, switcher trucks and other miscellaneous units equipped with internal combustion engines . I also have experience writing service, dispatching, billing, keeping appropriate communication with customers, ordering parts and managing workload for other technicians as well as myself. I work to the best of my abilities in everything I do and I strive to better myself in every aspect of my career. I take great pride in my workmanship and believe my knowledge and experience can prove to be beneficial to any potential employer.
I am confident that I could do more than simply be a technician as demonstrated in my experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Diesel Technician
Southeast Industrial Equipment INC.
Richfield , North Carolina
2023.11 - Current
- Responsible for diagnosis and repair on both rental and customer units. I primarily worked on Capacity switcher trucks.
- Responsible with keeping track of each individual job and keep a line of communication between customer, parts department and operations manager.
- Created and kept detailed record of repairs as well as recommended repairs that was utilized when creating quotes.
- I showed interest in taking an office position/ service manager position, so I assist operations manager in the following: Dispatching/ schedule jobs for myself as well as for other technician's, credit invoices, rebuild invoices, ordering parts for other technician's, accepting parts into parts/ warehouse inventory, build quotes for customers.
Reconditioning Technician
Mobility Works
Charlotte , NC
2022.12 - 2023.11
- Tasked with reconditioning used handicapped vehicles to company standards.
- Responsible for my own work flow and maintaining efficiency with little to no supervision. This includes performing a multi point inspection on every vehicle, pricing all recommended parts as well as providing part numbers, quoting labor times, and taking detailed notes of everything I see and do. Once completed, I would submit repair order to the reconditioning manager for approval and automatically transition to the next job.
- Performed diagnosis and repair of, but not limited to: engine performance and drivability, brakes, suspension, electrical, HVAC, miscellaneous interior (such as seat repair and upholstery, trim panels, flooring, etc.) and handicapped equipment specific to the vehicle.
Technician
Ford
Albemarle , NC
2022.04 - 2022.12
- Responsible for the diagnosis and repair of the work that was dispatched to me as well as maintaining communication between myself, the parts department and the service writer on each ticket.
- My experience here includes the diagnosis and repair of engine performance (gasoline and light duty diesel engines), drivability (gasoline and light duty diesel engines), transmission, suspension, brakes, electrical, HVAC, etc.
- Maintained a high level of professionalism and competence, repairing the issue correctly the first time.
- When needed, I would communicate with the customer explaining the nature of their diagnosis in a professional manner.
Technician
Mobility Works
Concord , NC
2018.01 - 2022.04
- Tasked with the diagnosis and repair of both automotive and adaptive equipment, instillation of a wide range of adaptive equipment and communicating with customers as well as manufacturers.
- Performed out of the box thinking in order to meet customer needs.
- Took great pride in my workmanship, making every modification I had to do look as if it were factory.
- Performed multi point inspections on every vehicle, making detailed notes on everything I did and see.
- Tasked with making quotes for my supervisor, which typically included the part number and pricing of needed parts, labor times and a detailed description of each task that needs to be performed.
- Upon approval of a job, I was responsible for ordering my own parts.
- While employed as a technician, I showed interest in the store level service manager, so I was allowed to under go management training while I still performed my duties listed above.
- When I voiced my interest to the powers that be in my desired promotion, I was endorsed by the regional service manager of the South East (NC, SC, GA, FL), my current service manager (who was retiring) as well as a prior general manager and sales personnel. However, the position was never officially listed and another service manager from a neighboring location moved to the concord location, filling that roll.
Technician/ Service Writer
Brandon Reeves Auto World
Monroe , NC
2015.08 - 2017.12
- As a technician, I performed the diagnosis and repair of drivability concerns, engine performance (both gas and light duty diesel), engine lights, brakes, suspension, electrical, HVAC, and misc. preventative maintenances.
- As a service advisor, I was in charge of customer service, the dispatching of work for the technicians, work flow, ordering of parts, filing warranty claims, arranging appointments with vendors and collecting misc. payments.
Technician
Public Works Equipment and Supply, Inc.
Monroe , NC
2013.04 - 2015.08
- Tasked with the diagnosis and repairs of street sweepers, vacuum pump combination trucks and underground inspection camera systems.
- Diagnosis and repairs include hydraulic systems, pneumatic systems, electrical, some engine performance to the equipments auxiliary engines (primarily diesel), maintenance to wear items that were unique to the equipment (such as hoses, seals, brushes, etc.).
- The camera systems had more advanced electrical repairs, which include repairing small gauge wiring, camera head/ body/ lens repair, circuit board diagnosis and repair, software diagnosis and mechanical repairs to the camera body (the portion that propels the camera, similar to a remote control car).
- Communicated with municipal customers, being their direct line of communication up until final payment.
- Responsible for getting part numbers and pricing for all my assigned jobs.
Technician Apprentice
Community Auto
Monroe , NC
2011.09 - 2013.04
- Tasked with the diagnosis and repair of vehicles ranging from compact cars to light duty gasoline trucks.
- Performed repairs such as engine performance, drivability, suspension, brakes, electrical, and HVAC.
Education
Trade School -
Nascar Technical Institute
Mooresville, NC09.2012
Parkwood High School
01.2009
Skills
- Diagnosis and Repair on a variety of applications
- Certified Technician
- 12+ years experience
- Out of the box thinker
- Maintains professionalism and stays on task
Accomplishments
I have training and certifications in every technical field I have worked, as well as certifications that I have acquired while in school at Nascar Technical Institute. At Mobility Works, I have received training on location and online to multiple manufactures such as: VMI, Braunability, Suregrip, Qstraint, Bruno. During my time at Pubic Works Equiment and Supply I received training in: Elgin, Vactor, Envirosight. I graduated NTI with the following certifications: Diesel Engine Performance Diagnosis, Engine Performance Operation and Diagnosis, Advanced Climate Control Systems and Diagnosis, Noise, Vibration and Harshness Diagnosis, Basic Electrical Diagnosis, Electronic Systems Diagnosis, Brake System Diagnosis and Repair, Advanced Brake Systems Diagnosis and Service, Engine Diagnosis and Repair.
Certification
● VMI
● Braunability
● Suregrip
● Qstraint
● Bruno
● Elgin
● Vactor
● Envirosight
● Diesel Engine Performance Diagnosis
● Engine Performance Operation and Diagnosis
● Advanced Climate Control Systems and Diagnosis
● Noise, Vibration and Harshness Diagnosis
● Basic Electrical Diagnosis
● Electronic Systems Diagnosis
● Brake System Diagnosis and Repair
● Advanced Brake Systems Diagnosis and Service
● Engine Diagnosis and Repair
- Class B CDL
Timeline
Diesel Technician
Southeast Industrial Equipment INC.
2023.11 - Current
Reconditioning Technician
Mobility Works
2022.12 - 2023.11
Technician
Ford
2022.04 - 2022.12
Technician
Mobility Works
2018.01 - 2022.04
Technician/ Service Writer
Brandon Reeves Auto World
2015.08 - 2017.12
Technician
Public Works Equipment and Supply, Inc.
2013.04 - 2015.08
Technician Apprentice
Community Auto
2011.09 - 2013.04
Trade School -
Nascar Technical Institute
Parkwood High School
● VMI
● Braunability
● Suregrip
● Qstraint
● Bruno
● Elgin
● Vactor
● Envirosight
● Diesel Engine Performance Diagnosis
● Engine Performance Operation and Diagnosis
● Advanced Climate Control Systems and Diagnosis
● Noise, Vibration and Harshness Diagnosis
● Basic Electrical Diagnosis
● Electronic Systems Diagnosis
● Brake System Diagnosis and Repair
● Advanced Brake Systems Diagnosis and Service
● Engine Diagnosis and Repair
- Class B CDL
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