David Godzina
Summary
Collaborative and detail oriented leader with more than 15 years of experience managing complex projects and cross-functional teams within highly matrixed organizations. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in a dynamic, fast-paced setting.
Overview
27
27
years of professional experience
Work History
Director, Quality Measurement and Improvement
American Gastroenterological Association (AGA)
10.2017 - Current
- Managed several cross-functional teams including physician experts, federal government, commercial payers, patient representatives, community organizations and health systems that tasked with developing clinical content and quality improvement projects.
- Developed 10 in-person education sessions for CME credit for an annual international conference, multiple webinar informational sessions and associated marketing materials to promote educational content. Marketing campaigns resulted in a 30 percent increase in webpage visits.
- Secured several key partnerships with external stakeholders that promoted organizational strategy, increased the utilization of intellectual property and market reach. Partnerships also increased revenue through additional business development opportunities.
- Managed multiple budgets totaling more than 1.5M annually for the quality service line, and 1 million in grant funded projects. Ensured optimal use of resources while maintaining financial stability of all programs in my service line.
- Developed multiple high-performing teams in a matrixed organization by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by developing new and reviewing existing policies and procedures, ensuring compliance with regulatory requirements. Policies have been published in open access journals and used as a template for other organizations.
- Worked closely with organizational leadership and governing board members to guide the operational strategy in my service line. Developed performance goals, KPI's and provided feedback and recommendations for underperforming areas resulting in a lean operational strategy.
- Improved project efficiency with strategic planning, resource allocation, and time management practices consistently meeting milestones on time and under budget.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Leveraged data analytics insights for informed decision-making in critical areas such as forecasting, budgeting, and strategic planning.
- Drafted and distributed reports to assist board members with critical business decisions.
Senior Manager of Quality Measures
American Gastroenterological Association (AGA)
12.2013 - 10.2017
- Developed and maintained 24 clinical quality measures for medical providers to report to the Centers for Medicaid and Medicare allowing providers to maximize reimbursement opportunities.
- Worked with several high level national stakeholders including NCQA, Telligen, Batelle, and Mathematica with modifying MIPS, HEDIS, ASC and Hospital OP measures.
- AGAI representative for multiple national organizations CMS, Battelle, CMSS, PCRC and QMMS. Served on multiple SME technical panels to inform federal government policy making.
- Authored the AGAI response to federal rule making policy recommendations for quality related programs. Developed reports to inform leadership of the impact of new policy and regulatory changes.
- Managed the AGAI Quality Clinical Data Registry (QCDR) and 2 qualified registries while managing multiple vendor contracts. Registry was approved by multiple commercial payers for bonuses in quality tiring methodology
- Led multiple cross-functional teams that routinely achieved project milestones and delivered high-quality results. Efforts reduced costs, optimized resource allocation, and improved efficiency in managed projects.
- Managed several large-scale projects and introduced new systems, tools, and processes under aggressive timelines.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Evaluated vendor offerings to select the most appropriate partners for delivering desired results at optimal costs. Identified cost improvement changes and cost savings plans to increase organizational savings.
Management Consultant
Special Olympics International
05.2013 - 01.2014
- Responsible for overseeing the Special Olympics annual Census project conducted in more than 170 countries to evaluate overall participation in the World Games and make recommendations to improve future games
- Designed and developed marketing materials for international audiences to assist with the solicitation and identification of grant opportunities and fundraising events
- Project Manager responsible for establishing data collection standards, developing collection strategies, and implementing the organizational data collection plan
- Assisted with redesigning the database structure and managing the data warehouse throughout the organization.
- Conducted data-driven analyses to identify areas of opportunity for cost reduction and efficiency gains. Data collection was used to inform the overall organizational international strategic planning initiatives.
- Advised leadership on risk management strategies, mitigating potential threats to their regions stability.
Manager of Monitoring and Evaluations
Special Olympics International
11.2010 - 05.2013
- Designed and implemented collection strategies to support the implementation of the organization's five-year strategic plans as well as annual master plans for 7 international regions. Strategies were rolled-out and implemented on a global scale across 220 programs in more than 170 countries
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments. Assessed organizational trends, produced reports outlining those trends including talking points for Executive Team members.
- Led the annual Reach Report that served as the backbone in supporting the multi-year strategic direction of the organization. Assisted with the development of marketing organizational goals to a variety of stakeholders interested in supporting SOI.
- Designed the World Games constituent survey process and co-authored the World Games after action report that analyzed the organization performance in the Greece Summer and South Korea Winter World Games. Reports served as a blueprint and used to drive the development and improve future World Games.
Social Work Supervisor
Calaveras County Health and Human Services Agency
06.2006 - 07.2009
- Promoted to supervisor responsible for the supervision of eleven employees and approving recommendations submitted by department employees. Enhanced staff performance through regular supervision, training, and professional development opportunities.
- Developed and directed the Counties Linkages Program as a cross-functional program to improve outcomes that served as a model for other counties throughout California. Program improved organizational communication, reduced overpayments and increased the safety of at-risk youth.
- Provided technical assistance to multiple counties of varying abilities throughout the state of California to help meet state and federal guidelines, improve outcomes, reduce recidivism and shorten the length of time a child is in custody.
- Successfully reorganized transportation department resulting in the reduction of employee turnover by more than 80 percent. Many former employees requested to volunteer services following programmatic cuts in funding.
- Project Director for the 2007 Calaveras County Peer Quality Case Review (PQCR). Due to the success of the project, I was requested to present my process at state-level meetings by the California Department of Social Services.
- Lead several multi-agency partnerships including the Wraparound Program, shared decision making implementation and Drug Endangered Child Team to address important community issues.
- Served on multiple community boards and committees to serve as a Child Welfare subject matter expert and requested to provide guidance on multiple topics within the community.
- Responsible for evaluating and developing individual training plans to assist in improving employee performance, professional development, regulatory reporting as well as the county liaison with Regional Training academies and Child Welfare Directors Association training committee.
- Ensured agency compliance with regulatory standards through meticulous documentation and accurate reporting.
- Developed strong community partnerships to enhance available resources and support for clients.
Emergency Response Social Worker III
Calaveras County Health And Human Services Agency
02.2003 - 06.2006
- Conducted emergency response investigations, assessments, and gathered qualitative and quantitative data regarding child abuse and child neglect within the community with a caseload of approximately 30 cases.
- Served as a lead social worker responsible for training new staff and for investigating the most complex cases including sensitive cases with media involvement.
- Served as a forensic Interview Specialist for Calaveras County Multi-Disciplinary Team Center (MDIC) responsible for interviewing child victims. Interviews were used by law enforcement in pending criminal case investigations.
- Due to the limited staffing of a rural county; I was responsible for providing services in: Emergency Response, Dependency Court Investigations, Family Reunification, Family Maintenance, Permanency Placement, Voluntary Services, Differential Response, Independent Living Program, Adoptions, Adult Protective Services, Probate Guardianship Investigations, Hotline/Intake, and Multi-Disciplinary Teams.
- Appointed as the Calaveras County child welfare representative to the East Bay Community Foundation for Child Welfare Redesign, assisted with the development of the counties first differential response program aimed at keeping families intact.
- Appointed as peer reviewer for 2007 Mono County and 2006 Nevada County Peer Quality Case Review to determine best casework practice and offer recommendations for improvement and used to inform the strategy and improve outcomes.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, and healthcare providers.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Reduced recidivism rates among at-risk youth by providing targeted interventions focused on skill-building, pro-social activities, and positive role modeling.
Children's Services Social Worker
Hamilton County Department of Job and Family Services
02.2002 - 02.2003
- Interviewed clients, families, and groups to assess situations, limitations, issues and implement services to address each families needs.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
Community Support Services Case Manager
Center for Behavioral Health
01.1999 - 02.2002
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions. Responsible for making involuntary commitment recommendations to judicial officers.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans. Plans resulted in the reduction of hospitalization and improved daily living skills.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
Mental Health Technician
Center for Behavioral Health
10.1997 - 01.1999
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery during hospitalization.
- Monitored patients' progress, documenting changes in behavior and updating treatment plans accordingly.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
Education
MBA - Business Administration
The Johns Hopkins University - Carey Business School
Baltimore, MD12.2013
Master of Arts - Government and Security Studies
The Johns Hopkins University
Baltimore, MD12.2013
Bachelor of Arts - Psychology
Indiana University
Bloomington, IN05.1997
Bachelor of Arts - Sociology
Indiana University
Bloomington, IN05.1997
Skills
- Strategic Planning
- Team Management
- Budget Management
- Contract and Vendor Management
- Verbal and written communication
- People Management
- Project Management
- Program Management
Websites
Personal Information
Title: Director of Quality at American Gastroenterological Association (AGA)
Publications
- 2010 & 2011Reach Report
- AGA Institute Quality Measure Development for the Management of Gastric Intestinal Metaplasia With Helicobacter pylori
- AGA Institute Quality Measure Development for Intragastric Balloons in the Management of Obesity
- AGA Institute Quality Indicator Development and Uses
- AGA Institute Quality Measure Development for the Diagnosis and Management of COVID-19
Timeline
Director, Quality Measurement and Improvement
American Gastroenterological Association (AGA)
10.2017 - Current
Senior Manager of Quality Measures
American Gastroenterological Association (AGA)
12.2013 - 10.2017
Management Consultant
Special Olympics International
05.2013 - 01.2014
Manager of Monitoring and Evaluations
Special Olympics International
11.2010 - 05.2013
Social Work Supervisor
Calaveras County Health and Human Services Agency
06.2006 - 07.2009
Emergency Response Social Worker III
Calaveras County Health And Human Services Agency
02.2003 - 06.2006
Children's Services Social Worker
Hamilton County Department of Job and Family Services
02.2002 - 02.2003
Community Support Services Case Manager
Center for Behavioral Health
01.1999 - 02.2002
Mental Health Technician
Center for Behavioral Health
10.1997 - 01.1999
MBA - Business Administration
The Johns Hopkins University - Carey Business School
Master of Arts - Government and Security Studies
The Johns Hopkins University
Bachelor of Arts - Psychology
Indiana University
Bachelor of Arts - Sociology
Indiana University