Summary
Overview
Work History
Education
Skills
Languages
Timeline
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David Gonzalez

Houston,TX

Summary

Proven IT Contractor at Netsync Network Solutions, adept in problem-solving and customer service, streamlined large-scale technology projects, enhancing productivity by training users. Skilled in computer skills and teamwork, consistently delivered technology equipment citywide, achieving increased end-user satisfaction without compromising on efficiency or safety.

Overview

6
6
years of professional experience

Work History

IT Contractor

Netsync Network Solutions
02.2021 - 07.2024
  • Demonstrated ability to effectively manage and deliver various high-priority projects.
  • Delivered various technology equipments including laptops, printers, etc. to locations throughout the city without any issues.
  • Executed installations of various IT equipment in educational, medical, and office environments.
  • Increased productivity by training end-users on proper use of hardware, software, and network resources.
  • Collaborated with cross-functional teams to successfully implement large-scale technology projects.
  • Streamlined system upgrades by accurately diagnosing problems and implementing effective solutions.

Front End Food Clerk

Black Walnut Cafe
10.2020 - 01.2021
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Provided exceptional customer service by greeting customers promptly and answering questions knowledgeably.
  • Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.

Associate

Home Depot
01.2018 - 12.2018
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Westside High School
Houston, TX

Skills

  • Problem-Solving
  • Customer Service
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Time Management
  • Multitasking
  • Computer Skills

Languages

Spanish
Professional Working

Timeline

IT Contractor

Netsync Network Solutions
02.2021 - 07.2024

Front End Food Clerk

Black Walnut Cafe
10.2020 - 01.2021

Associate

Home Depot
01.2018 - 12.2018

High School Diploma -

Westside High School

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David Gonzalez