David Goodman
Orlando,FL
Summary
- Adept at sewer repair and plumbing with 18 months of experience, my tenure at Rainaldi Home Services honed my problem-solving and teamwork skills, achieving faster project completions and reducing blockages significantly. I excel in multitasking and adaptability, consistently enhancing customer satisfaction and operational efficiency across diverse roles.
- Ability to talk to customers to ensure highest possible customer satisfaction, along with properly being able to give customer full rundown of any issue and options of repair and/or trouble-shooting.
Overview
3
3
years of professional experience
Work History
Sewer Technician
Rainaldi Home Services
05.2023 - Current
- Collaborated with local municipalities on public works projects involving vital updates or expansions to existing sewer networks in order to meet growing community needs successfully.
- Ensured timely repairs for damaged infrastructure by accurately diagnosing problems and coordinating with other team members.
- Utilized specialized equipment effectively for comprehensive analysis of underground piping structures, facilitating more informed decision-making processes regarding system management strategies.
- Achieved faster completion times for projects through meticulous planning and prioritization of tasks according to urgency and importance.
- Installed and repaired sewer and water fixtures, water lines, drain lines.
- Reduced blockages in the sewer system by performing routine cleaning and removing debris from pipelines.
- Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
Service Technician
Discount Tire
10.2022 - 05.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Executed tire repair and installation services
- properly balanced tires to meet perfect balance on each needed area of the tire after installation, to insure peak driving quality
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
Front Line Server / Grill Cook
Chipotle Restaurant
12.2021 - 10.2022
- Balanced multiple priorities simultaneously during busy periods without sacrificing attention to detail or quality of service provided.
- Helped management develop new menu offerings based on customer feedback and preferences.
- Supported other servers during peak hours by assisting with tasks such as bussing tables or refilling drink stations as needed.
- Contributed to the overall success of the establishment by consistently meeting or exceeding performance metrics set forth by management.
- Adhered to strict hygiene standards while handling food items, maintaining the safety and well-being of customers at all times.
- Assisted in the preparation of food items, ensuring high quality and timely service to customers.
- Handled cash transactions accurately, promoting trustworthiness and reliability among team members.
- Collaborated with kitchen staff to expedite orders and ensure accuracy, resulting in a positive dining experience for guests.
- Managed large groups effectively through timely order-taking, communication with kitchen staff, and attentive service delivery.
- Maintained a clean and organized serving area for optimal efficiency and presentation.
- Enhanced customer satisfaction by providing efficient and courteous service to all patrons.
- Trained new front line servers on proper procedures and techniques, fostering a consistent level of service across the team.
- Served food and beverages promptly with focused attention to customer needs.
- Contributed to increased sales by upselling appetizers, drinks, and desserts to guests during their visits.
- Assisted with daily setup and breakdown procedures of restaurant equipment, ensuring readiness for each shift''s operations.
- Provided expert knowledge of menu items, ingredients, and dietary restrictions to accommodate diverse customer needs.
Education
Associate of Arts - General Studies
Valencia College
Orlando, FL05.2027
High School Diploma -
East River High School
Orlando05.2023
Skills
- Sewer Repair
- Plumbing knowledge
- Drain Cleaning
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Problem-solving abilities
- Excellent Communication
- Troubleshooting skills
- Organizational Skills
- Adaptability and Flexibility
- Fixture Installation
- Fast Learning
- Excellent Customer Communication Skills
Timeline
Sewer Technician
Rainaldi Home Services
05.2023 - Current
Service Technician
Discount Tire
10.2022 - 05.2023
Front Line Server / Grill Cook
Chipotle Restaurant
12.2021 - 10.2022
Associate of Arts - General Studies
Valencia College
High School Diploma -
East River High School
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