I am an experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. I excel in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. I am known for collaborative approach and commitment to excellence.
I enjoy selling products I believe in, and enjoy the relationships that form with customers.
Overview
7
7
years of professional experience
Work History
Seaman
United States Coast Guard
06.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked in Deck Department on 210 foot cutter, The Active
Work in Air Station in Engineering and Facilities Division
Sales Associate
USTA National Campus/Fromuth Distribution
06.2021 - 05.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Managed returns, exchanges and refunds in accordance with store policy.
Greeted customers and helped with product questions, selections, and purchases.
Intern
Aspire Communications
12.2020 - 06.2021
Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers.
Supported front office staff by providing word processing of correspondence and reports.
Answered incoming calls and directed messages to the correct party.
Gained valuable skills by learning how to create spreadsheets and use pivot tables.
Communicated regularly with external and internal customers to understand and meet their needs.
Processed the day-to-day documentation between departments, consistently maintaining effective communication and eliminating bottlenecks.
Resolved or escalated business problems to keep operations moving smoothly.
Set Production Assistant
ESPN
08.2018 - 09.2018
Followed established guidelines and procedures.
Utilized downtime to perform routine tasks, preventing service delays.
Maintained good working relationship with co-workers and management.
Government Purchase Card Approving Official at United States Coast Guard Sector Ohio ValleyGovernment Purchase Card Approving Official at United States Coast Guard Sector Ohio Valley