David Gorski
Greeneville,TN
Summary
Seasoned Field Service Technician with a proven track record at United Rentals, adept in troubleshooting and repair, and known for exceptional customer service. Leveraged mechanical aptitude and a positive attitude to enhance team performance and customer satisfaction. Excelled in training peers, significantly improving operational efficiency and safety standards.
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Overview
29
29
years of professional experience
Work History
Field Service Technician IV
United Rentals
02.2020 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Field Service Technician III
United Rentals
03.2006 - 01.2020
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Motor Sergeant
US Army National Guard
03.2019 - 10.2019
- Performed troubleshooting and diagnosis, identifying root cause of malfunctions.
- Collaborated with higher headquarters on logistical planning, ensuring proper allocation of vehicles and equipment to support operational requirements.
- Facilitated cross-training between mechanics and drivers/operators resulting in improved teamwork and understanding of each other''s roles.
- Ensured compliance with safety regulations, conducting regular safety briefings and training sessions for personnel.
- Evaluated mechanic performance through periodic assessments, providing constructive feedback to foster continuous improvement within the team.
- Managed preventive maintenance schedules for all vehicles.
- Maintained accurate records of all maintenance activities, enhancing accountability and resource management capabilities.
Power Generation Equipment Repairer
US Army National Guard
03.2007 - 03.2019
- Extended the lifespan of power generation equipment through timely and thorough inspections.
- Implemented quality control checks, ensuring that repaired or replaced parts met industry standards before reinstallation into the system.
- Collaborated with team members to complete complex repairs on power generation systems.
- Contributed to a positive work environment by fostering strong relationships with colleagues and management staff alike while working collaboratively on projects together.
- Enhanced safety standards by implementing preventive measures during repair and maintenance tasks.
- Reduced downtime for power generation equipment by quickly diagnosing and resolving issues.
- Minimized operational costs by identifying areas for improved efficiency within the power generation systems.
- Prevented costly damages with comprehensive troubleshooting skills, accurately pinpointing potential issues before they escalated.
Wheeled Vehicle Mechanic (91B)
US Army National Guard
11.1995 - 03.2006
- Maintained accurate records of vehicle repairs and parts inventory, streamlining the ordering process for replacement components.
- Ensured mission success by maintaining and repairing critical support vehicles such as ambulances, cargo trucks, and fuel tankers.
- Sustained vehicle functionality during deployments by performing field expedient repairs under challenging conditions.
- Increased unit readiness by troubleshooting, diagnosing, and repairing mechanical issues promptly and efficiently.
- Ensured safe operation of vehicles through meticulous inspections and adherence to safety protocols.
- Assisted in the recovery of damaged or disabled vehicles during training exercises and missions, minimizing downtime.
- Maximized vehicle lifespan with regular preventive maintenance checks and services, reducing overall repair costs.
- Mentored junior mechanics in proper repair techniques and procedures, fostering a culture of continuous learning and improvement.
- Performed wheeled vehicle recovery operations.
- Assessed vehicles to identify degree of malfunction or damage.
- Coordinated and oversaw vehicle modification process.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Repaired and replaced worn and damaged components.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Education
GED -
Daytona State College
Daytona Beach, FL06-1994
Skills
- Problem-solving
- Troubleshooting and repair
- Positive attitude
- Field repairs
- Customer service
- Preventive Maintenance
- Technical troubleshooting
- Mechanical aptitude
- Training and mentoring
- Customer training
Timeline
Field Service Technician IV
United Rentals
02.2020 - Current
Motor Sergeant
US Army National Guard
03.2019 - 10.2019
Power Generation Equipment Repairer
US Army National Guard
03.2007 - 03.2019
Field Service Technician III
United Rentals
03.2006 - 01.2020
Wheeled Vehicle Mechanic (91B)
US Army National Guard
11.1995 - 03.2006
GED -
Daytona State College
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