David Gossage
Havana,IL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with reliable, safety-conscious mindset and years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading and unloading trucks and order picking and packing.
Overview
4
4
years of professional experience
Work History
Parcel Handler
Dot Foods Inc.
MTSterling, AK
08.2023 - 10.2023
- Packed boxes and stock using organizational guidelines.
- Completed paperwork related to parcel handling activities accurately and promptly.
- Upheld cleanliness of parcel loading area.
- Performed physically demanding tasks daily.
- Verified accuracy of labels, barcodes, and other information on parcels.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Operator
Bush Brothers
Augusta, WI
03.2023 - 09.2023
- Used daily system logs to document production information, discussing issues with management.
- Evaluated new products for compatibility with existing systems and processes.
- Performed routine maintenance on equipment to ensure optimal performance.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Inspected lifts before use to prevent damage to goods.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Moved levers or controls of lifting devices to load, unload or stack material.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Reported safety and quality issues to management.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Used handheld scanners for warehouse management system compliance.
- Ensured safety procedures were followed when operating forklifts.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
- Maintained current forklift training and certification as required by company policies.
Assisstant Store Manager
Family Dollar
Chippewa Falls, WI
10.2019 - 02.2021
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Handled scheduling for store shifts to achieve adequate staffing.
- Prepared staff work schedules and assigned team members to specific duties.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Organized weekly meetings with department heads to review progress on key objectives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented successful business strategies to increase revenue and target new markets.
- Coordinated with vendors to secure product availability at competitive prices.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Ensured compliance with all safety regulations throughout the store premises.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Education
GED -
Astoria High
Astoria, IL05.1998
Skills
- Material Handling
- Inventory Tracking
- Production Documentation
- Visual Inspection
- Damage Prevention
- Equipment Operation
- Storage Area Maintenance
- Protective Equipment Use
- Willing to Learn
- Inventory Organization
- Materials Handling Safety Training
- Warehouse Operations
- Loading and Unloading
- Attention to Detail
- Health and Safety Compliance
- Team Collaboration
- Truck Loading and Unloading
- Stacking and Staging
- Critical Thinking
- Decision-Making
- Safety Precautions
- Shipping and Receiving
- Materials Handling and Transport
- Job Planning
- Computer Competency
- Forklift Operations
- Pallet Jack Operation
- Problem-Solving
- Loading Dock Operations
References
References available upon request.
Timeline
Parcel Handler
Dot Foods Inc.
08.2023 - 10.2023
Operator
Bush Brothers
03.2023 - 09.2023
Assisstant Store Manager
Family Dollar
10.2019 - 02.2021
GED -
Astoria High