David Granda
Houston,TX
Summary
Service-oriented leader focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
13
13
years of professional experience
Work History
General Manager/Sales Manager
24 Hour Fitness
Houston, TX
01.2011 - Current
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Developed and implemented new sales strategies to update product lines.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Coached, developed and motivated team to achieve revenue goals.
- Tracked monthly sales to generate reports for business development planning.
- Managed daily operations of sales department, including supervision of staff members.
- Supported sales team members to drive growth and development.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Disposition Agent
New Western
Houston, TX
08.2021 - 11.2022
- Locate properties that fit investors needs.
- Build rapport with investors by holding events to build brand.
- Locate local investors in certain market areas where our company had inventory.
- Work with our acquisition team to acquire properties in highly desirable in which our investor were looking to invest.
- Post on multiple social media outlets current inventory of homes to drive interest.
- Collaborated with others to discuss new opportunities.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
General Manager
SPENGA
Sugar Land, TX
- Delegated work to staff, setting priorities and goals.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
Realtor License - Real Estate
Champion School of Real Estate
Houston08-2021
Associate of Arts - Business Administration And Management
Broward College
Fort Lauderdale, FL06-2010
Skills
- Contract Negotiations
- Operations Oversight
- Branding
- Schedule Management
- Customer Relationship Management
- Customer Retention
- Account Management
- Sales
- Skilled Negotiator
- Motivation
- Profit Generation
- Team Player
- Verbal and Written Communication
- Customer Experiences
- Client Relations
- Leader
- Team Leadership
- Supervision and Training
Languages
Spanish
Native/ Bilingual
Accomplishments
- Top sales manager with highest department month over month growth in Texas in 2023 and 4th in the company.
- Highest personal revenue sold in Texas 2023.
- Most units sold in Texas 2023
Timeline
Disposition Agent
New Western
08.2021 - 11.2022
General Manager/Sales Manager
24 Hour Fitness
01.2011 - Current
General Manager
SPENGA
Realtor License - Real Estate
Champion School of Real Estate
Associate of Arts - Business Administration And Management
Broward College