David Granda
Thornton,Colorado
Summary
Mission-minded collaborator with 10 years in operations, leadership, budgeting, programming, and success coaching. Developed and managed self-sustainable programs ranging from $10,000 to $500,000. 10 years of experience training and building work relationships with people from diverse cultures and backgrounds. Skilled communicator with both written and verbal fluency in English and Spanish. Strategic, adaptable, coachable, and highly motivated.
Overview
11
11
years of professional experience
Work History
Customer Relations Associate - Coffee Green Sales
Siempre Verde Farm
Quito , Ecuador
05.2015 - Current
- Established connections with prospective green buyers/roasters for enhanced business opportunities
- Engaged in post-harvest quality control procedures including de-pulping, humidity measurement, and drying.
- Provided excellent customer service to ensure customer satisfaction.
Operations Manager - Head Trainer - Head Roaster
CI Redemption Roasters (Colorado Department of Corrections)
Denver, CO
09.2022 - 10.2023
- Equipped a team of women inmates with marketable coffee skills including roasting, sensory analysis, brewing techniques, customer service, green bean procurement, and equipment upkeep.
- Initiated and launched a Coffee Roasting Program/business within the Women's Correctional Facility in Denver, providing high-quality coffee to incarcerated individuals.
- Managed and directed the day-to-day operations of the roasting facility encompassing operations, budgeting, marketing, and sales.
- Managed the approval process for operating licenses and maintained adherence to manufacturing standards.
- Handled multiple financial documents encompassing areas like bookkeeping, expense tracking, product pricing analysis, and payroll management
- Demonstrated ability to interact with and positively influence the inmate population by utilizing various de-escalation strategies.
Facility Supervisor - Head Roaster - Production
Allegro Coffee Roasters
Denver, CO
07.2020 - 08.2022
- Managed operations at Allegro's roasting facility and oversaw the production of the small coffee batch brand on Tennyson Street
- Served as a central point of contact, facilitating daily communication with various Allegro departments including Customer Service, Sourcing, and Allegro's Cafés for effective inventory management and product quality assurance.
- Supervise and mentor a team of 1 roaster and 2 production assistants, fostering a culture of passion, professionalism, harmony, and growth within the roasting facility
- Streamlined the invoicing and shipment procedures for Allegro Coffee Roaster by processing invoices and promptly shipping out their products.
- Ensured timely acquisition of materials needed for weekly production
Resident Director - Career Services Coordinator
Trevecca Nazarene University
Nashville, TN
08.2019 - 07.2020
- Trained and mentored a team of resident assistants to provide student support
- Oversaw allocation of $20,000 in funds to enhance facilities and meet residents' needs
- Organized and executed 12 annual student events to enhance residents' connection with university culture.
- Oversaw professional growth of 1,000+ students and facilitated meetings with 50+ employers.
- Successfully managed the approval of 3,000+ job postings and expanded the pool of employers in the university's professional development software (Handshake)
- Instructed and supported 80 diverse cohort students remotely through the Blackboard Learning Management System.
Student Success Advisor
Trevecca Nazarene University
Nashville, TN
10.2017 - 08.2019
- Equipped 300 students with career planning skills to enhance their degree completion.
- Monitored academic progress of students to accurately guide them towards their career objectives
- Facilitated understanding of academic policies, procedures, and requirements to students and faculty members
- Developed a user-friendly student resource center with direct access to essential academic resources and timely notifications.
International Operations Manager - Child Sponsorship Director
Sports Outreach Institute Inc.
Lynchburg, VA
02.2013 - 05.2017
- Offered weekly mentoring sessions to 85 international leaders
- Developed and sustained connections with donors from various sectors such as churches, for-profit entities, non-profits, and academic institutions
- Managed and developed outreach projects globally for diverse communities.
- Worked collaboratively with departments to integrate and execute development and marketing strategies
- Oversee administration of international budgets exceeding $60,000 to facilitate field operations
- Approved trip budgets for international trips valued at $80,000
- Organized and led monthly meetings with mission field directors to discuss operations
Education
Masters of Arts in Human Services Counseling: Executive Leadership -
LIBERTY UNIVERSITY
Lynchburg, VA05.2015
Bachelor of Science in Business Marketing -
LIBERTY UNIVERSITY
Lynchburg, VA12.2012
Skills
- Leadership
- Organization
- Conflict Resolution
- Customer Service
- Adaptable
- Strategic Planning
- Critical Thinking
- Bilingual: English & Spanish
- Quality Control
Timeline
Operations Manager - Head Trainer - Head Roaster
CI Redemption Roasters (Colorado Department of Corrections)
09.2022 - 10.2023
Facility Supervisor - Head Roaster - Production
Allegro Coffee Roasters
07.2020 - 08.2022
Resident Director - Career Services Coordinator
Trevecca Nazarene University
08.2019 - 07.2020
Student Success Advisor
Trevecca Nazarene University
10.2017 - 08.2019
Customer Relations Associate - Coffee Green Sales
Siempre Verde Farm
05.2015 - Current
International Operations Manager - Child Sponsorship Director
Sports Outreach Institute Inc.
02.2013 - 05.2017
Masters of Arts in Human Services Counseling: Executive Leadership -
LIBERTY UNIVERSITY
Bachelor of Science in Business Marketing -
LIBERTY UNIVERSITY
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