Summary
Overview
Work History
Education
Skills
Timeline
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David Grayson

Fairhope,AL

Summary

Proven Courtesy Clerk with a track record of enhancing customer satisfaction at Kroger through exceptional service and efficient bagging techniques. Demonstrates a strong work ethic and outstanding teamwork, contributing to a clean, safe, and welcoming shopping environment. Skilled in customer assistance and maintaining high sanitation standards, consistently promoting a positive shopping experience. Hardworking individual available hours per week, including weekends and evenings. Track record of providing optimum customer service in establishment that serves to customers daily. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Experienced Courtesy Clerk bringing years in grocery sales. Knowledgeable about stocking procedures and customer service standards. Highly effective at completing tasks quickly and with quality in mind. Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts, and locating items for customers. Proficient in stock management and sales support.

Overview

13
13
years of professional experience

Work History

Courtesy Clerk

Piggly Wiggly Supermarket
07.2023 - Current
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
  • Handled shelf restocks and merchandised front lane areas to drive sales.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Increased overall efficiency by assisting with price checks and product location inquiries from customers.
  • Acted as an ambassador for the store''s brand by consistently providing friendly, knowledgeable, and efficient service to all customers.
  • Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.

Courtesy Clerk

the Fresh Market
04.2021 - 05.2023
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.

Courtesy Clerk

Kroger
03.2012 - 04.2021
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.

Education

High School Diploma -

The. Cottage School
Roswell Ga
05.2001

Skills

  • Positive Attitude
  • Customer Service
  • Outgoing and Friendly
  • Teamwork and Collaboration
  • Customer Assistance
  • Bagging techniques
  • Bagging procedures
  • Strong Work Ethic
  • Cleaning and sanitizing
  • Efficient cleaning
  • Safety awareness
  • Punctuality
  • Cleaning procedures
  • Customer service excellence
  • Organizational strengths
  • Dishwasher Operation
  • Kitchen equipment use
  • Flexible Schedule
  • Store Cleaning
  • Guest Greeting
  • Efficient and Courtesy
  • Professional Appearance

Timeline

Courtesy Clerk

Piggly Wiggly Supermarket
07.2023 - Current

Courtesy Clerk

the Fresh Market
04.2021 - 05.2023

Courtesy Clerk

Kroger
03.2012 - 04.2021

High School Diploma -

The. Cottage School

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