Summary
Overview
Work History
Education
Skills
Timeline
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David Green

Hurricane

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

The Home Depot
01.2025 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Manager/Customer Experience

The Home Depot
01.2023 - 01.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Service Desk/Deliveries Supervisor

The Home Depot
01.2022 - 01.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

Receiving Associate

The Home Depot
05.2020 - 01.2022
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
  • Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
  • Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Education

GED -

Granite School District
Salt Lake City, UT
01.2017

Skills

  • Problem-solving
  • Customer service and engagement
  • Time management
  • Attention to detail
  • Transaction processing

Timeline

Assistant Store Manager

The Home Depot
01.2025 - Current

Manager/Customer Experience

The Home Depot
01.2023 - 01.2025

Service Desk/Deliveries Supervisor

The Home Depot
01.2022 - 01.2023

Receiving Associate

The Home Depot
05.2020 - 01.2022

GED -

Granite School District

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David Green