David Grogan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on new and added responsibilities to meet team goals and continue to contribute to the success of your company.
Overview
12
12
years of professional experience
Work History
Rural Healthcare Billing Specialist
Heart Of The Rockies Regional Medical Center
10.2019 - 04.2023
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Delivered timely and accurate charge submissions.
- Adhered to established standards to safeguard patients' health information.
- Liaised between patients, insurance companies, and billing office.
- Collected and distributed Patient and Insurance Payments to the Payment Posting Team.
- Collected and distributed Insurance Correspondence to the Billing Specialist Team Members,
Outpatient Rehabilitation Registration Specialist
Heart Of The Rockies Regional Medical Center
03.2016 - 10.2019
- Completed registration paperwork, verifying accurate patient information.
- Updated patient contact information to support accurate electronic medical records.
- Answered patient questions and inquiries regarding registration process and documentation.
- Collected copays and verified insurance coverage to complete check-ins.
- Assisted in processing patient payments via cash, checks and credit cards.
- Assisted other clerks with front desk duties and answering questions.
- Upheld HIPAA regulations and standards for protecting patient information.
- Used CPSI, Aprima, and T-systems to record and organize patient insurance and medical information.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Preformed outgoing phone calls to pre-register Patients who had upcoming procedures, such as CT, X-ray, MRI, Mammograms, and Labs to ensure timely check-ins.
- Ability to receive and relay information to and from ED Staff. Including Doctors, Nurses, and EMS in a fast paced emergency setting.
Medical Transport Tech
Poudre Valley Hospital
02.2011 - 01.2015
- Assisted handicapped customers to safely complete transfers between van and facility.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
- Safely secured clientele in wheelchairs and on gurneys within the Hospital for successful, safe transportation.
- Removed and replaced soiled linens and equipment to maintain sanitary conditions.
Education
Associate of Science - Medical Business Administration
IBMC College - Fort Collins
Fort Collins, CO05.2008
Skills
- Multitasking and Organization
- Teamwork and Collaboration
- Electronic Claims
- Medical Terminology
- CPSI, Aprima, Rycan, T-Sytem, Excel, Outlook, & Word Knowledge
- Time Management Skills
- Critical Thinking
- Customer Service
- HIPAA Compliance
- Data Entry
- Excellent Communication Skills
Timeline
Rural Healthcare Billing Specialist
Heart Of The Rockies Regional Medical Center
10.2019 - 04.2023
Outpatient Rehabilitation Registration Specialist
Heart Of The Rockies Regional Medical Center
03.2016 - 10.2019
Medical Transport Tech
Poudre Valley Hospital
02.2011 - 01.2015
Associate of Science - Medical Business Administration
IBMC College - Fort Collins