David Guerdet
Swea City,IA
Summary
After my partner has decided to retire, I am looking to join a Nationwide company that I can use my skills in to advance my auction career. Dynamic co-owner and auctioneer at Clark Auction Service, adept at driving revenue growth through innovative sales strategies and exceptional client support. Successfully enhanced operational efficiency and customer satisfaction, while fostering strong relationships with consignors. Proven track record in strategic planning and inventory management, leading to significant business expansion.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
25
25
years of professional experience
Work History
Co-Owner/Auctioneer/Ringman
Clark Auction Service
01.2001 - Current
- Developed and implemented auction strategies to maximize revenue and customer satisfaction.
- Collaborated with team to streamline operational processes, enhancing workflow efficiency.
- Trained and mentored staff on best practices for auction management and customer service.
- Analyzed market trends to determine optimal pricing strategies for auction items.
- Established strong relationships with consignors, fostering repeat business opportunities.
- Oversaw inventory management systems ensuring accurate tracking of auction items.
- Led promotional campaigns to increase attendance and participation in auctions.
- Evaluated performance metrics, driving continuous improvement in auction operations.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Established foundational processes for business operations.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
- Enhanced business operations by implementing efficient management strategies and streamlining processes.
- Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
- Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
Diploma - Auctioneering
World Wide College of Auctioneering
Mason City, IA06-2001
Skills
- Client support
- Small business operations
- Customer relations
- Analytical decision-making
- Policy and procedure implementation
- Sales strategies
- Operations management
- Strategic planning
- Inventory management
- Problem-solving
- Goal setting
Timeline
Co-Owner/Auctioneer/Ringman
Clark Auction Service
01.2001 - Current
Diploma - Auctioneering
World Wide College of Auctioneering