David Guillen
Chino Hills ,CA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
24
24
years of professional experience
Work History
Sales Manager
Premier Chevrolet Of Buena Park
10.2016 - Current
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Assistant Sales Manager
La Puente Chevrolet
08.2015 - 09.2016
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Trained new associates in successful sales and performance strategies.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Manager
Mossy Ford
08.2009 - 07.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Assistant Sales Manager
McCune Chrysler Jeep In National City
07.2001 - 07.2009
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Prepared sales presentations for clients showing success and credibility of products.
Tent Auto Sales Consultant
Santa Monica Nissan
10.2000 - 03.2001
- Drove team revenue totals by bringing in top sales numbers.
- Performed inspection and prepared pre-owned cars prior to releasing to inventory.
- Optimized inventory management by regularly monitoring stock levels and collaborating with purchasing teams on replenishment strategies.
- Assisted in marketing efforts by participating in promotional campaigns, vehicle launches, and dealership events to attract potential customers.
Education
High School Diploma -
Samuel Morse High School
South East San Diego06.1998
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Sales expertise
- Product Knowledge
- Direct Sales
- Sales Coaching
- Persuasive Negotiations
- Decisive
- Lead Generation
- Prospecting skills
- Time Management
- Decision-Making
- Closing Techniques
Timeline
Sales Manager
Premier Chevrolet Of Buena Park
10.2016 - Current
Assistant Sales Manager
La Puente Chevrolet
08.2015 - 09.2016
Sales Manager
Mossy Ford
08.2009 - 07.2015
Assistant Sales Manager
McCune Chrysler Jeep In National City
07.2001 - 07.2009
Tent Auto Sales Consultant
Santa Monica Nissan
10.2000 - 03.2001
High School Diploma -
Samuel Morse High School
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