To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
33
33
years of professional experience
Work History
Coach
Walmart
01.2000 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Assistant Manager
Food City
01.1999 - 12.2000
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Mentored team members to enhance professional development and accountability in workplace.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Assistant Produce Manager
Winn Dixie Supermarket
01.1991 - 12.1995
Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
Participated in regular department meetings to discuss performance metrics, strategies for improvement, and upcoming promotional activities.
Optimized product rotation procedures to minimize spoilage while maintaining ample stock levels for customer convenience.
Education
Associate of Business Administration - Business
Pellissippi State Community College
Knoxville, TN
05.1996
Skills
Effective Communication
Group leadership
Personable and friendly
Building Relationships
Verbal and written communication
Communication abilities
Develops team effectively
Models and demonstrates exceptional customer service
attention to detail
Conflict resolution
organizational skills
Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates