David Gurung
Fremont,CA
Summary
Dedicated and driven Social Worker with over 3 years of experience in community service, including working at an old age home in Nepal. Highly skilled in problem-solving, community support, and assisting vulnerable populations. Currently working as a Manager at Panda Express, where I focus on delivering an exceptional dining experience and fostering a positive environment for both guests and associates. Passionate about motivating and uplifting others, with a strong foundation in social work principles. Seeking to transition back into a social work role that aligns with my academic background and passion for community empowerment.
Overview
4
4
years of professional experience
Work History
Assistant Manager of Operations
Panda Express
Palo Alto, California
10.2023 - Current
- Oversee daily operations, ensuring high standards of service and guest satisfaction
- Lead and mentor a team of associates, motivating them to reach personal and professional goals.
- Implement strategies that enhance the guest experience while improving operational efficiency.
- Foster a supportive and inclusive workplace environment that values teamwork and individual growth.
- Demonstrate exceptional communication and problem-solving skills while managing customer concerns.
- Provided guidance to staff on operational matters, resolving issues as they arise.
- Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
Red Cross Volunteer
Red Cross
Kathmandu, Bagmati
11.2020 - 11.2023
- Worked with elderly residents, providing emotional support and assistance with daily activities.
- Developed and implemented programs aimed at improving the well-being and mental health of elderly individuals.
- Collaborated with multidisciplinary teams to assess the needs of residents and provide appropriate interventions.
- Led group sessions to address concerns like loneliness, depression, and physical limitations.
- Facilitated community outreach programs to raise awareness and gather resources for the home.
- Focused on community service, mental health, and social policy.
- Participated in multiple internships, gaining hands-on experience in various social work settings.
Education
Bachelor of Arts - Social Work
Tribhuvan University
Kathmandu, Bagmati06-2023
Skills
- Community Outreach & Support
- Crisis Intervention & Problem Solving
- Client Advocacy & Empowerment
- Leadership & Team Development
- Active Listening & Communication
- Conflict Resolution
- Multidisciplinary Collaboration
- Event Planning & Program Development
- Excellent organizational and time-management skills
- Strong commitment to personal growth and professional development
- Passionate about returning to the field of social work to help others and make a meaningful impact
Timeline
Assistant Manager of Operations
Panda Express
10.2023 - Current
Red Cross Volunteer
Red Cross
11.2020 - 11.2023
Bachelor of Arts - Social Work
Tribhuvan University