Grocery professional with strong background in team leadership and operational management. Proven ability to enhance team performance and streamline processes. Known for collaborative spirit, adaptability, and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Grocery Team Leader
Publix
08.2018 - Current
Coordinated with suppliers effectively, ensuring timely deliveries of products in optimal condition.
Analyzed sales data to identify trends, adjusting inventory levels accordingly for increased revenue generation.
Optimized product placement on shelves for better visibility and ease of access for customers.
Continuously sought opportunities for professional development, attending industry conferences and workshops to stay current on trends and best practices.
Mentored new employees, providing comprehensive training on store policies, procedures, and best practices.
Enhanced store atmosphere, maintaining a clean and well-stocked grocery area for customer convenience.
Promoted a safe work environment by enforcing safety protocols and addressing any potential hazards promptly.
Monitored team performance regularly, providing constructive feedback and recognition to motivate employees towards excellence.
Conducted regular staff meetings to communicate expectations, share updates, and encourage teamwork within the department.
Improved team productivity by implementing effective scheduling and task delegation strategies.
Resolved customer complaints professionally, taking appropriate action to rectify issues and maintain customer loyalty.
Collaborated with store management to develop innovative solutions for improving overall store performance.
Participated in community outreach initiatives as a representative of the company to strengthen brand presence within the local market.
Implemented loss prevention measures to minimize shrinkage while maintaining a positive shopping experience for customers.
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
Engaged customers and provided very high level of service and support, helping find desired products and items.
Marked-down clearance items and relocated merchandise to proper store areas.
Educated staff on strategies for handling difficult customers and challenging situations.
Mover
Luxury Estate Sales
Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
Maneuvered items carefully through narrow hallways and doorways to prevent damage.
Moved furniture and boxes using utility dolly and truck ramp.