Accomplished Chief Operating Officer at NorAm Capital Holdings, Inc, with a proven track record in business development and operations management. Excelled in contract negotiation and personnel development, driving profitability and performance enhancement. Leveraged business analysis and forecasting to exceed sales goals, achieving significant revenue growth. Demonstrates strong leadership and strategic planning skills.
Overview
33
33
years of professional experience
Work History
Chief Operating Officer
NorAm Capital Holdings, Inc
04.2014 - Current
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Managed procurement activities to secure resource acquisitions at best possible cost.
Identified and pursued business development opportunities to grow organization and increase revenue.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Directed technological improvements, reducing waste and business bottlenecks.
Analyzed industry trends and tracked competitor activities to inform decision making.
Managed financial, operational and human resources to optimize business performance.
Represented organization at industry conferences and events.
Vice President of Sales
International Credit Services, LLC
06.2007 - 04.2014
Performed monthly sales forecasting and competitive analysis to determine product performance levels and need for new product developments.
Developed short and long-term sales strategies to gain new sales opportunities and increase revenue.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Managed accounts to retain existing relationships and grow share of business.
Drove sales by developing multi-million dollar contract sales.
Implemented systems and procedures to increase sales.
Administrator
First Christian School
06.1997 - 06.2007
Maintained personnel records and updated internal databases to support document management.
Evaluated staff performance and provided coaching to address inefficiencies.
Generated reports detailing findings and recommendations.
Developed effective improvement plans in alignment with goals and specifications.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Created and managed project plans, timelines and budgets.
Educated staff on organizational mission and goals to help employees achieve success.
Children's Pastor
Milwaukie Christian Church
08.1991 - 06.1997
Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues.
Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
Conducted safety and wellness inspections of facilities and sanitized toys and surfaces.
Worked with directors and board members to develop lesson plans and special events for children.
Vetted volunteers and interested parties for criminal history or issues risking children.
Recruited and trained volunteers and staff in care of children and facility procedures.
Created and maintained safe and nurturing environment for children.
Oversaw administration and management of all areas of ministry.
Interacted with local community, building relationships with civic organizations and other churches.
Authored sermons, speeches and other religious materials.
Led programs such as worship, study, fellowship, and service opportunities.
Officiated special services such as weddings, funerals, baptisms, and nursing home services.
Provided spiritual care through visitation, counseling, and prayer.
Education
Master of Science - Administration
Shasta Bible College & Graduate School
Redding, CA
05.2003
Bachelor of Science - Education
San Jose Christian College
San Jose, CA
05.1991
Skills
Operations Oversight
Compliance Management
Business Analysis
Business Forecasting
Business Administration
Personnel development
Contract Negotiation
Operations Management
Performance Management
Business Development
General management and administration
Timeline
Chief Operating Officer
NorAm Capital Holdings, Inc
04.2014 - Current
Vice President of Sales
International Credit Services, LLC
06.2007 - 04.2014
Administrator
First Christian School
06.1997 - 06.2007
Children's Pastor
Milwaukie Christian Church
08.1991 - 06.1997
Master of Science - Administration
Shasta Bible College & Graduate School
Bachelor of Science - Education
San Jose Christian College
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