David Hahne
Dayton,TN
Summary
Currently serving as an ADT and P1 Service Technician at the Chattanooga, TN office. Looking to transfer into the Virtual Service Department. I am dependable, reliable, and committed to excellence, and dedicated to complete customer satisfaction. My proficiency with a wide variety of systems and products currently offered by ADT including our new line of Google devices will provide the virtual service department with a candidate who has a well rounded background, with five years of experience in the installation and service field.
Overview
6
6
years of professional experience
Work History
ADT Service Technician
ADT Security Systems
Chattanooga, TN
09.2018 - Current
- Transferred from the Installation Department, where I was responsible for all assigned installations of ADT Security Devices, IP and CCTV Camera Systems.
- Presently working as a Service Technician, where I am currently perfoming trouble shooting, testing and repair of ADT Equipment as reported to ADT by our customers.
- My current duties include the trouble shooting testing repair of ADT Security Panels, ranging from the Safewatch Panels, V10/20/128, QuickConnect, L5000, TSS, IQ 2 and 4, Broadview, Impassa, and other DSC, GE panels as well.
- I am also experienced as a System Administrator, installer and trouble shooter, for a wide range of computer servers, hardware and software systems.
- In addition, I also service a broad range of IP Camera and CCTV systems.
- And finally, I am an ATT trained and experienced POTS telephone and VoiP phone systems.
- As part of my past and current duties, I currently possess a wide range of hand and specialty tools and test instrumentation necessary to perform my duties.
Skills
- Windows and Linux operating systems proficient and experienced, including all Windows based and Linux based programs
- Experienced with many different ADT Security Platforms from older platforms such as Broadview, Premise Pro and 1555, to new platforms such as Safewatch Vista 10/20, Quick Conect, TSS, and Command systems
- Experienced with security platforms such as Impassa, Concord 4, and Simon 3 and Simon XT as well
- IP and CCTV camera systems, including the OC and DBC series, ADC series, Honeywell, Matrix, Wisenet
- Experience with POTS and VoiP phone lines, Gateways for system connection and camera image transmission
- Credentials for 3PS and Pulse, P1
Timeline
ADT Service Technician
ADT Security Systems
09.2018 - Current
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