David Hajnik-House

• Trained junior administrators in advanced cloud management techniques, improving overall team expertise level.
• Evaluated emerging technologies to identify potential improvements in cloud infrastructure capabilities.
• Implemented a robust backup strategy to ensure data integrity and quick recovery from disasters.
• Established proactive monitoring alerts to detect potential issues before they escalate into critical incidents.
• Provided technical guidance to project stakeholders regarding best practices in cloud computing architecture design and implementation.
• Enhanced security by enforcing strict access control policies and regular vulnerability assessments.
• Provided effective incident response and resolution, minimizing impact on business operations.
• Designed scalable network architectures within the cloud environment, supporting enhanced connectivity between different services.
• Ensured high availability of services by designing and implementing fault-tolerant systems.

• Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
• Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
• Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
• Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
• Followed established auditing processes to meet internal and regulatory requirements.
• Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Supported business continuity planning efforts, contributing essential expertise on SAN administration tasks and requirements.
• Assisted in the development of SLA agreements that clearly defined expected service levels related to SAN availability, ensuring alignment between organizational expectations and actual system capabilities.
• FileAccess speeds were improved by optimizing LUN configurations based on application requirements and system specifications.
• Participated in regular audits of system security measures, addressing vulnerabilities and maintaining compliance with relevant industry standards.
• Collaborated with IT teams to ensure seamless integration of new systems into the existing SAN environment.
• Enhanced storage performance by implementing SAN optimization techniques.
• Provided guidance on SAN infrastructure best practices during merger or acquisition activities, ensuring a smooth transition for newly acquired assets into the existing environment.
• Managed vendor relationships to secure cost-effective solutions for expanding or upgrading the organization''s storage capabilities as needed.
• Optimized resource allocation within the storage area network through ongoing capacity planning efforts, anticipating future growth demands while minimizing costs where possible.

Started on the corporate helpline, supporting all customers in Americs and Ireland. Took over 150 calls everday and supported MS Ofiice and proprietary systems on a daily basis. Moved into Server and Exchange support. Day to day tasks include; building and deploying all Microsoft server products, becoming well adept. Supported printers and Citrix as well as SharePoint & Vmware. Excellent customer service working with vendors and customers alike.

• Streamlined backup and recovery processes, enhancing overall system stability and availability.
• Ensured database security with implementation of role-based access control and regular vulnerability assessments.
• Reduced data retrieval times for business users by creating indexed views and optimizing stored procedures.
• Built databases and table structures for web applications.
• Enhanced reporting capabilities by designing efficient ETL processes that improved data accuracy and completeness.
• Set up and controlled user profiles and access levels for each database segment to protect important data.
• Modified databases to meet needs and goals determined during planning process.