Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

David Hamilton

Newnan,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Lead Sales Associate

Dollar General
Newnan, GA
08.2020 - 04.2022
  • Trained, coached and mentored new sales associates for maximum performance.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales team performance and provided constructive feedback.
  • Kept detailed track of sales and customer information in company system.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Warehouse Worker

Amazon
Newnan, GA
10.2020 - 06.2021
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Information Technology Specialist

U.S. Navy Active Duty
Norfolk, VA
10.2001 - 10.2006
  • Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
  • Used ticketing systems to manage and process support actions and requests.
  • Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
  • Attended regular client meetings to report project progress and address questions.
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
  • Managed customers' expectations of support and technology functionality in order to provide positive user experience.
  • Performed tests of functionality, security and performance of different workstations and devices.
  • Coached and trained end-users on functions, features and basic troubleshooting of software such as [Software] and [Software].
  • Retained existing clients and developed 5000 new accounts by extending high quality and efficient support service.
  • Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
  • Set up network profiles, security permissions and file sharing systems.

Education

High School Diploma -

Newnan High School
Newnan, GA
06.1993

Skills

  • Adaptable and Flexible
  • Team Leadership
  • Staff Supervision
  • Engaging with Diverse Customers
  • Customer Service
  • Flexible Hours
  • Teamwork and Collaboration
  • Building Customer Relationships and Loyalty
  • MS Office Applications
  • Computer Proficiency and Microsoft Office
  • POS System Operations
  • Time Management
  • Available Nights, Weekends and Holidays

Timeline

Warehouse Worker

Amazon
10.2020 - 06.2021

Lead Sales Associate

Dollar General
08.2020 - 04.2022

Information Technology Specialist

U.S. Navy Active Duty
10.2001 - 10.2006

High School Diploma -

Newnan High School

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David Hamilton